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"I loved staying at Springhill Suites in Lake Charles, Louisiana. The hotel is very clean, and the way everything is set out makes getting around easy. Breakfast was good - waffles, muffins, cheese omelettes, coffee, various milks, oatmeal, packets of cereal, bacon, juices, bread. The very best thing was the staff. All the staff I met or passed in the halls, were very nice. They all said ‘Hi” or nodded. When we arrived the check in area was quite busy. The lady helping the new guests did very well. She didn’t panic or become agitated, but kept calm and got through all the check-ins. Our room had a very nice set up. There was a partition with a desk going halfway across the room for guests to use and for charging electronics. There was also a couch there. Very nice! All the other areas were laid out side by side. I really liked it. The television could have been larger. Overall I really liked staying at Springhill Suites. I will definitely stay here again. Thank you for being such nice people."

"The room was very clean and the bed was so comfortable. I was very pleased with our stay."

"The tub "plug" was broken. There was a leak and the carpet was wet. One of the 2 sinks in the restroom was clogged. Upon checkout the desk receptionist was kind and said she'd send an engineer to look at it."

"Parking was easy and safe. Close to the casinos and Sam’s. The breakfast was very good and plentiful."

"Unlike most hotels and motels after covid these people clean your room at least a few times a week. It was a more than pleasant surprise."

"Excellent for a stopover while on a long drive Room was very clean, bed comfortable and great breakfast included "

"Clean an new room "

"The parking was extremely full "

"Breakfast was great "