One Querétaro Plaza Galerías

Property class: 3

Choose dates to view prices

Located close to Galerías Querétaro Shopping Center and Autonomous University of Querétaro, One Querétaro Plaza Galerías provides a free breakfast buffet, dry cleaning/laundry services and a 24-hour business centre. Guests can connect to free in-room WiFi.

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
The current price is ฿1,999
฿2,389 total
includes taxes & fees
3 Oct - 4 Oct

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a TV, and a window with a city view.

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(17 reviews)
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

A hotel room with two beds, a desk with a laptop, a TV, and a window with a city view.

Standard Room, 2 Double Beds

  • City view
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Located in Downtown Querétaro neighbourhood, One Querétaro Plaza Galerías is connected to a shopping centre. Travellers eager for a bit of culture can stop by Josefa Ortiz de Domínguez Auditorium, while those who have shopping on the agenda may want to visit Galerías Querétaro Shopping Center and Antea Lifestyle Center. Looking to enjoy an event or a match while in town? See what's going on at Corregidora Stadium. Visit our Querétaro travel guide
Map
Av. 5 de Febrero 108-A Col Ninos Heroes, Querétaro, QUE, 76010

What's nearby

  • A courtyard with a central fountain, surrounded by arches and columns.
    Autonomous University of Querétaro
    14 min walk - 1.2 km
  • Galerías Querétaro Shopping Center
    12 min walk - 1.0 km
  • Cerro de Las Campanas National Park
    15 min walk - 1.3 km
  • Plaza Santa Maria Bullring
    17 min walk - 1.5 km
  • Santa Rosa de Viterbo Temple
    7 min drive - 2.3 km

Getting around

  • Querétaro, Querétaro (QRO-Querétaro Intl.)
    39 min drive

Restaurants

  • Hotel Plaza Camelinas
    5 min walk
  • tacos vicky
    5 min walk
  • O! Pollo
    5 min walk
  • Cafeteria Fray Luis de Leon
    6 min walk
  • La Palma
    13 min walk

About this property

One Querétaro Plaza Galerías

  • Hotel near Galerías Querétaro Shopping Center
  • Located close to Autonomous University of Querétaro and Alameda Hidalgo Park, One Querétaro Plaza Galerías provides a free breakfast buffet, dry cleaning/laundry services and a 24-hour business centre. Stay connected with free in-room WiFi.
  • Other perks include:
    • Express check-out, free newspapers and a front desk safe
    • A lift, multilingual staff and a 24-hour front desk
    • 1 meeting room, smoke-free property and a vending machine
  • Room features
  • All 126 rooms boast comforts such as air conditioning, as well as perks such as late-night room service and free WiFi.
  • Other amenities include:
    • Bathrooms with rainfall showers and free toiletries
    • Flat-screen TVs with cable channels
    • Free infant beds, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM

Family friendly

  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Built in 2008
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Late-night room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Free cots are available on request at the property

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is One Querétaro Plaza Galerías pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at One Querétaro Plaza Galerías?

As of 20 Sep 2026, prices found for a 1-night stay for 2 adults at One Querétaro Plaza Galerías on 3 Oct 2026 start from ฿1,999, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at One Querétaro Plaza Galerías?

One Querétaro Plaza Galerías doesn't offer parking.

What time is check-in at One Querétaro Plaza Galerías?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at One Querétaro Plaza Galerías?

Checkout is at noon.

Where is One Querétaro Plaza Galerías located?

Located in Downtown Querétaro, this hotel is within a 15-minute walk of Galerías Querétaro Shopping Center and Autonomous University of Querétaro. Alameda Hidalgo Park and Aqueduct of Santiago de Querétaro are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

One Querétaro Plaza Galerías Reviews

7.4

Good

7.8

Cleanliness

8.0

Location

8.0

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 336 out of 1002 reviews
Rating 8 - Good. 296 out of 1002 reviews
Rating 6 - Okay. 186 out of 1002 reviews
Rating 4 - Poor. 98 out of 1002 reviews
Rating 2 - Terrible. 86 out of 1002 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the management team are fantastic.
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
Disliked: Staff & service
⁸
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Acceptable
Stayed 1 night in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty outdated micro room. Air conditioning did not work at all. Avoid this place at any cost
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified review

4/10 Poor

Not impressed
Stayed 1 night in Dec 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Ok
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
No cart for luggage
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Liked: Staff & service
Disliked: Property conditions & facilities
Property lack of maintenance.
Stayed 1 night in Jan 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
I found the hotel somewhat run down, stained shower floor, missing garment hanging hook, stuck blinds. Room electricity savers down. Its pair of elevators not coordinating, one without floor indicators. The chain has a good regard, so perhaps a through general maintenance would be worth it.
Stayed 3 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es buena. El desayuno pudo ser mejor no había suficiente fruta.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima experiencia en este "hotel". En primera, el personal no está para nada capacitado, habían 2 personas y ninguna podía realizar el check in sin la intervención de la otra, 2 personas haciendo 1 check in.... Segunda, las habitaciones están en un estado deplorable en tema de mantenimiento, las ventanas y persianas no sirven y se escucha TODO el ruido de la calle, la puerta de pesima calidad, se escuchaban todos los ruidos del pasillo. A la mañana siguiente me tuve que bañar con agua fría, ya que nunca salió caliente, intenté hablar por más de 20 minutos a recepción para que atendieran este incidente y nunca hubo respuesta de nadie. Bajo a recepción y completamente vacía, a las 8am no había ninguna persona que me atendiera este inconveniente. Bueno, no pude ni si quiera realizar el check out por falta de personal. PESIMA EXPERIENCIA, SI PUEDEN EVITARLO VAYAN A CUALQUIER OTRO HOTEL
Stayed 1 night in Sep 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
Salio una cucaracha, el baño olia a cigarro cuando se supone que es hotel libre de humo, la puerta del baño rota por dentro, la habitacion muy pequeña, sin buro. La TV sin youtube
Stayed 4 nights in Aug 2026
Verified review

2/10 Terrible

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Algo sumamente molesto en la habitación fue el ruido de la avenida que se alcanzaba a escuchar los camiones y tráfico, no permitiendo el descanso.
Stayed 1 night in Aug 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Baño sucio, camas que no son matrimoniales ( y en su publicidad dicen que si), habitación sin ventilación parecía un horno y el aire acondicionado no funcionaba. Desayuno demasiado simple.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in Jul 2026