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Casa Santiago Hotel Boutique

3.5 star property
Travelers rejuvenate with professional massages at this downtown retreat where local art and designer boutiques create a cultural experience

Choose dates to view prices

Casa Santiago Hotel Boutique in Downtown Querétaro offers a peaceful escape. Enjoy hot stone treatments at Spa Santiago, browse the art gallery, and shop designer collections. Free in-room WiFi and laundry services. Staff praised for their attentive assistance.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
The current price is ฿3,066
฿3,663 total
includes taxes & fees
21 May - 22 May

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About this property

Casa Santiago Hotel Boutique

  • Hotel near Aqueduct of Santiago de Querétaro
  • A terrace, an art gallery on-site and designer shops on-site are just a few of the amenities provided at Casa Santiago Hotel Boutique. Indulge in a sports massage at Spa Santiago, the on-site spa. Free in-room WiFi is available to all guests, along with laundry facilities and a bar.
  • Additional perks include:
    • Cooked-to-order breakfast (surcharge), smoke-free property and luggage storage
    • 1 meeting room, tour/ticket information and a front desk safe
    • Concierge services and a lift
    • Guest reviews say great things about the helpful staff
  • Room features
  • All guest rooms at Casa Santiago Hotel Boutique feature comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
  • More conveniences in all rooms include:
    • Egyptian cotton sheets and down duvets
    • Smart TVs with Netflix, streaming services and satellite channels
    • Daily housekeeping and phones

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  • Pet-friendly
  • Free Wi-Fi
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The price is ฿2,602
฿3,109 total
includes taxes & fees
26 May - 27 May
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of MXN 850 per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately MXN 310 for adults and from MXN 280 for children
  • Pet fee: MXN 850 per pet, per day
  • Service animals are exempt from fees
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Casa Santiago Hotel Boutique pet-friendly?

Yes, dogs are allowed at this property. There's a fee of MXN 850 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Casa Santiago Hotel Boutique?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Casa Santiago Hotel Boutique on 21 May 2026 start from ฿3,066, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Casa Santiago Hotel Boutique?

This hotel doesn't offer parking.

What time is check-in at Casa Santiago Hotel Boutique?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Casa Santiago Hotel Boutique?

Checkout is at noon. Late checkout is available for a fee.

Where is Casa Santiago Hotel Boutique located?

Located in Downtown Querétaro, this spa hotel is within 1 mile (2 km) of Querétaro Regional Museum and Aqueduct of Santiago de Querétaro. San Francisco Temple and Government Palace are just steps away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 186 out of 238 reviews
Rating 8 - Good. 31 out of 238 reviews
Rating 6 - Okay. 12 out of 238 reviews
Rating 4 - Poor. 4 out of 238 reviews
Rating 2 - Terrible. 5 out of 238 reviews

Reviews

Verified

10/10 Excellent

Roozbeh

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, courteous staff, great location. Food at the restaurant was great!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is well located in the city center, it is closed to multiple attractions. Room was clean, beds were comfortable, and staff was very friendly.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Griselda

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, comfortable and great location
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center and close to many cafes and other restaurants. Also very close to an artisan art alley (good for souvenirs)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel’s decor is beautiful, the staff are friendly and helpful. The room is spacious, the bed is comfortable and the location is excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay at Casa Santiago. The rooftop restaurant had delicious food with a great view. It was conveniently located near restaurant and coffee shops.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Shayla

Liked: Cleanliness, staff & service, amenities
Clean & comfortable room. Perfect location. Staff was friendly. Helped us out with parking!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and accommodating! Felt 100% safe the whole time!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sabina

Liked: Staff & service, amenities, property conditions & facilities
This hotel is beautiful and well-located in the historic downtown area.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location clean tidy room with comfortable bed. Loved it will def be back and will stay at this hotel!
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

This hotel was really cute and comfortable.
Stayed 5 nights in Nov 2023
Verified

10/10 Excellent

PATRICE BRUCE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Great location and great place to stay downtown Queretaro
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Place was very nice and clean, only downside is the walls are a bit thin and you can practically hear everything. But if you’re a heavy sleeper you should have no issue. I would stay here again.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relax and comfortable

Great place to stay and relax!
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable service/concierge/front desk.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Querétaro‘s Centro Historico

Very nice hotel with friendly staff, many amenities, a great rooftop space for drinks and meals, an on-site restaurant and located within easy walking distance of all the attractions and many great restaurants.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend fun

It was wonderful, hotel staff was so nice.
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Keewon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like this hotel. Comfy bed with, little smelly comforter. Friendly employees, amazing restaurant and bar inside the hotel. Recommended I’d like to stay here again
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and knowledgeable about the area. They offered wonderful recommendations with tours and areas to eat. The property was very modern and clean. I will definitely be returning here on our next stay!
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms was awesome! The staff gave us a delicious cheesecake when we arrived and then some delicious cookies for a good nights sleep! Definitely coming back to this hotel. Highly recommend!
Stayed 1 night in Sep 2024
Verified

8/10 Good

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. The room was very updated & had the amenities of a higher end hotel like robes, slippers, umbrella, etc. Received welcome fresh drinks & cookies in our room.
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What a lovely hotel

This has got to be one of the best hotels we’ve stayed at. Wonderful staff, super clean, I’m not just talking about the room, but the whole hotel itself. It was also peaceful and slept like bears. If we go back to Queretaro, we’ll stay here.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property in Centro Historico within walking distance to many plazas, churches, restaurants and other attractions. We felt safe and comfortable. The staff was wonderful and helpful. The room was small but big enough for my wife and I. The water pressure in the shower was low but it's a good method to conserve water. The curtains in the unit where we stayed did not give enough privacy. If we're are in Queretaro again we would stay here again.
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect stay

We just spent 6 nights here along with all of our friends for our wedding week. Without us asking, they went above and beyond for us in every way possible. There wasn’t a single thing they didn’t jump to accommodate us with. A truly perfect stay. Their entire staff, from the front desk to the waiters to cleaning staff and maintenance worker, is absolutely wonderful.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was nice and bed was comfortable. Hotel offers free parking located about 10min walk away. Only complaint would be that a party was going on somewhere near the hotel one night and we could hear the music well past midnight. Not the hotels fault, but though I would mention it, in case you book a weekend stay. Restaurant Carola is located within the hotel…eat there. Food is awesome. Overall, we enjoyed our stay.
Stayed 2 nights in Apr 2024