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"My stay with my friends at El Faro Hotel in Puerto Rico was simply amazing. The landscape and design was breathtaking. Such a peaceful atmosphere that makes every moment feel like a tropical escape. The staff is warm and attentive, and to my surprise the food and drinks were amazing. I will definitely stay here again. It was truly an unforgettable and relaxing stay."

"This is a hidden gem for me. We have been going there for years now. The pool is awesome."

"The property has improved over the years and the room was clean but I only met one staff person after hunting the property for him in the dark to get a room key. The office closes early and opens late so we never see anyone. You can contact Milton by phone and he’s great but if you don’t know that you are stuck. "

"The staff was friendly, and the room was cleaned. They are under construction of some interior area. Also noticed a great number of cats everywhere, including trying to sneak into the restaurant area."

"The smell in the pool area is just horrible. It smells like cat poo , really nasty. The staff just sick of working there I guess. And the breakfast plain nasty. There’s a pizzeria inside and we all got sick after eating there. Won’t go back not even to get money."

"Sadly I have to say that our stay in Hotel Vista Azul was a disaster! Our room had bugs, there was NO hot water & when I went to use the phone to call the front desk the phone on our room was not working so we walked to the lobby & there was not a single staff member in sight! We were told by another guest that the only person working in the hotel at the time was a security guard. That was also nowhere in sight! The bathroom was not cleaned properly as the floor was dirty & had an unpleasant smell! The place was in a beautiful place but that all it had going for it! Don’t waste your time or money here! You will absolutely regret it!! With all that said I highly DO NOT recommend this place!!"

"Excellence service "

"I was extremely impressed, every interaction was warm, staff members were caring and very attentive. The restaurant was incredible, the food was delicious and served in a wonderful atmosphere. The pool was clean and it felt so peaceful. I loved this trip so much. "

"Very clean rooms and public areas. Kudos to the team and management. Was very happy with my stay overall. Better than many hotels in San Juan. Great food at the restaurant, Kitchen opened until 11pm on weekdays. You can tell this team is committed to provide the best possible experience. Highly recommended Ty!"