"The staff were excellent. I had forgotten my wife’s birthday card in my room and only realized it once we were at La Tanière. Thanks to the can-do attitudes of Laurie and Rosemarie, Laurie went to my room to get the card and Rosemarie dropped the card off at the restaurant on her way home after her shift. That is real service! Congratulations Fairmont and thank you Laurie and Rosemarie!"