Excellence Carmen Punta Cana - Adults Only All Inclusive

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Luxury
VIP Access
5.0 star property
9.2

Wonderful

Luxury all-inclusive property near Macao Beach

Near Sirenis Aquagames Water Park, Excellence Carmen Punta Cana - Adults Only All Inclusive provides 4 poolside bars, a swim-up bar and a beach bar. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a Swedish massage, a body treatment and a facial at Miile, the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include beach yoga, snorkelling and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and shopping on-site.

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi

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Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Junior Suite Pool View

A modern living room with a sofa, a coffee table with fruits, and a view of a pool and palm trees.

Junior Suite Pool View

8.8 out of 10
Excellent
(89 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Swim-Up Suite

A swimming pool with lounge chairs and a thatched roof structure.

Junior Swim-Up Suite

8.6 out of 10
Excellent
(58 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Ocean View + 20% OFF SPA

A modern living room with a sofa, armchair, and coffee table. A large window offers a view of palm trees and a beach.

Excellence Club Junior Suite Ocean View + 20% OFF SPA

9.2 out of 10
Wonderful
(15 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View

A modern hotel room with a balcony, a sofa, a chair, a coffee table, and a TV.

Junior Suite Ocean View

9.4 out of 10
Exceptional
(37 reviews)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Terrace Suite with Plunge Pool

A balcony with a view of palm trees and a pool.

Terrace Suite with Plunge Pool

9.0 out of 10
Wonderful
(35 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Swim-Up Suite + 20% OFF SPA

A swimming pool with lounge chairs and a thatched roof structure.

Excellence Club Junior Swim-Up Suite + 20% OFF SPA

8.8 out of 10
Excellent
(6 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

A balcony with a view of the ocean, a sofa, a potted plant, and a table with a glass of wine.

Excellence Club Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 149 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

A modern outdoor pool area with lounge chairs, a sofa, and potted plants.

Excellence Club Honeymoon Swim-Up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(7 reviews)
  • 102 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

A balcony with a view of the ocean, a sofa, a potted plant, and a table with a glass of wine.

Excellence Club Honeymoon Two-Story Rooftop Terrace Plunge Pool + 20% OFF SPA

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 232 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

A poolside area with lounge chairs, umbrellas, and a view of the beach.

Excellence Club Beach Front Honeymoon Swim-up Suite + 20% OFF SPA

9.2 out of 10
Wonderful
(12 reviews)
  • Ocean view
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

A rooftop terrace with a pool, lounge chairs, and a view of the ocean.

Excellence Club Beachfront Honeymoon Two-Story Rooftop Terrace Suite with Plunge Pool + 20% OFF SPA

9.8 out of 10
Exceptional
(8 reviews)
  • Ocean view
  • 167 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite With Private Pool

A pool area with multiple swimming pools surrounded by lush greenery and palm trees.

Junior Suite With Private Pool

9.2 out of 10
Wonderful
(19 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite with Private Pool + 20% OFF SPA

A modern outdoor pool area with a lounge chair and a small table, surrounded by greenery and a tiled deck.

Excellence Club Junior Suite with Private Pool + 20% OFF SPA

8.6 out of 10
Excellent
(8 reviews)
  • 88 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Junior Suite Pool View + 20% OFF SPA

A bedroom with a bed, bedside lamp, and a window with blinds.

Excellence Club Junior Suite Pool View + 20% OFF SPA

10.0 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

A bedroom with a bed, bedside lamp, and a window with blinds.

Excellence Club Suite With Private Pool & Deck + 20% OFF SPA

9.8 out of 10
Exceptional
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

A modern outdoor seating area with a sofa, a table with drinks, and a hot tub.

Excellence Club Two-Story Rooftop Terrace Suite with Plunge Pool View + 20% OFF SPA

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

A modern living room with a sofa, armchair, and coffee table. A large window offers a view of palm trees and a beach.

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

A neatly made bed with a headboard, bedside lamps, a small table with a vase of flowers, and a hat on the bed.

FREE UPGRADE TO JUNIOR SUITE OCEAN VIEW

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

A bedroom with a bed, bedside lamp, and a window with blinds.

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE POOL VIEW

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO JUNIOR SWIM-UP SUITE

A pool area with a tiled edge, lounge chairs, and a bag on the deck.

FREE UPGRADE TO JUNIOR SWIM-UP SUITE

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

A neatly made bed with a headboard, bedside lamps, a small table with a vase of flowers, and a hat on the bed.

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE SUITE WITH PLUNGE POOL W/ POOL VIEW

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

A balcony with a view of the ocean, a sofa, a potted plant, and a table with a glass of wine.

FREE UPGRADE TO EXCELLENCE CLUB TWO-STORY ROOFTOP TERRACE PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

A bedroom with a bed, bedside lamp, and a window with blinds.

FREE UPGRADE TO EXCELLENCE CLUB SUITE WITH PRIVATE POOL & DECK

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

A modern outdoor pool area with a lounge chair and a small table, surrounded by greenery and a tiled deck.

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SUITE WITH PRIVATE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

A swimming pool with lounge chairs and a thatched roof structure.

FREE UPGRADE TO EXCELLENCE CLUB JUNIOR SWIM-UP SUITE

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

A neatly made bed with a headboard, bedside lamps, a small table with a vase of flowers, and a hat on the bed.

FREE UPGRADE TO TERRACE SUITE WITH PLUNGE POOL

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located on the beach, Excellence Carmen Punta Cana - Adults Only All Inclusive is in Uvero Alto, a neighbourhood in Punta Cana. Macao Beach and Cana Bay Golf Club are two other places to visit that come recommended. Visit our Punta Cana travel guide
View more Resorts in Punta Cana
Map
Playas Uvero Alto, Punta Cana, 23000

What's nearby

  • A beach with palm trees and people relaxing.
    Macao Beach
    19 min drive - 12.9 km
  • A beach with palm trees and turquoise water.
    Bavaro Beach
    48 min drive - 35.7 km
  • beach near Uvero Alto
    6 min walk - 0.6 km
  • Sirenis Aquagames Water Park
    8 min walk - 0.7 km
  • Cana Bay Golf Club
    28 min drive - 20.8 km

Getting around

  • Punta Cana (PUJ-Punta Cana Intl.)
    45 min drive

Restaurants

  • Freestyle Tiered Pool and Bar
    5 min drive
  • Wink
    4 min drive
  • Lobby Bar
    5 min drive
  • Oceana
    5 min drive
  • Carnival
    5 min drive

About this property

Excellence Carmen Punta Cana - Adults Only All Inclusive

  • Luxury all-inclusive property near Macao Beach
  • Near Sirenis Aquagames Water Park, Excellence Carmen Punta Cana - Adults Only All Inclusive provides 4 poolside bars, a swim-up bar and a beach bar. With a beachfront location, beach massages and sunloungers, this property is the perfect place to soak up some sun. Indulge in a Swedish massage, a body treatment and a facial at Miile, the on-site spa. At the 11 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. The gym offers yoga classes and Pilates classes; other things to do include beach yoga, snorkelling and volleyball. Stay connected with free in-room WiFi, and guests can find other amenities, such as a rooftop terrace and shopping on-site.
  • Other perks include:
    • 6 outdoor pools along with free cabanas, sunloungers and pool umbrellas
    • Free self-parking, valet parking and extended parking
    • An outdoor tennis court, a round-trip airport shuttle (surcharge) and tennis lessons on-site
    • Multilingual staff, a 24-hour front desk and a porter/bellboy
    • Guest reviews say great things about the dining options, beach locale and pool
  • Room features
  • All 492 rooms include comforts, such as 24-hour room service and free international calls, in addition to perks, such as premium bedding and pillow menus. Guest reviews speak positively of the cleanliness rooms at the property.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs and composting
    • Bathrooms with Jetted bath and rainfall showers
    • 46-inch Smart TVs with cable channels
    • Eco-friendly cleaning products, coffee/tea makers and daily housekeeping

All-inclusive details

  • This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • All buffet and à la carte meals, snacks and beverages included
    • 24-hour room service
    • In-room minibar (all beverages included)
    • In-room liquor dispensers

Activities and facilities/equipment

  • All on-site activities and use of facilities and equipment are included.

Land activities

    • Cycling
    • Fitness facilities
    • Football
    • Tennis
    • Volleyball

Lessons/classes/games

    • Aerobics
    • Cooking
    • Dancing
    • Language
    • Pilates
    • Water fitness
    • Yoga

Entertainment

    • On-site entertainment and activities
    • Access to on-site nightclubs
    • On-site live performances
    • Theme parties

Awards and affiliations

  • Eco-certified property
  • This property is certified by this third-party sustainability certification scheme: EarthCheck. For more information on what this certification requires and verifies, please visit their website.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free extended parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • 11 restaurants
  • 15 bars/lounges
  • 4 poolside bars
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Agave
  • Basmati
  • Chez Isabelle
  • The Grill
  • The Kitchen Table

Things to do

  • 6 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis lessons

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (90 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk (108 centimetre high)

More

  • Beaux Arts architecture
  • Built in 2016
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic drinking straws
  • Non-plastic drinking straws available
  • Reusable tableware
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 46-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Composting
  • Energy-saving switches used
  • Free international calls
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

  • Airport shuttle fee: DOP 14376.39 per vehicle (return, maximum occupancy 2)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No shows require payment in full, including taxes and service fee.
Guests with service animals should contact this property in advance.

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
Children 17 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Excellence Carmen Punta Cana - Adults Only All Inclusive have a pool?

Yes, this property has 6 outdoor pools.

Is Excellence Carmen Punta Cana - Adults Only All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Excellence Carmen Punta Cana - Adults Only All Inclusive?

Self-parking and valet parking are free at this property.

What time is check-in at Excellence Carmen Punta Cana - Adults Only All Inclusive?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Excellence Carmen Punta Cana - Adults Only All Inclusive?

Checkout is at noon.

Does Excellence Carmen Punta Cana - Adults Only All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of DOP 14376.39 per vehicle applies.

Are there all-inclusive benefits at Excellence Carmen Punta Cana - Adults Only All Inclusive?

Yes, the property is all-inclusive. All food and drinks are included, and activities include cycling, football, tennis and more.

Where is Excellence Carmen Punta Cana - Adults Only All Inclusive located?

Nestled on the beach, this Uvero Alto property is 7 mi (11.3 km) from Macao Beach and 12.2 mi (19.7 km) from Cana Bay Golf Club.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Excellence Carmen Punta Cana - Adults Only All Inclusive Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 2456 out of 3385 reviews
Rating 8 - Good. 511 out of 3385 reviews
Rating 6 - Okay. 211 out of 3385 reviews
Rating 4 - Poor. 84 out of 3385 reviews
Rating 2 - Terrible. 123 out of 3385 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great relaxing vacation
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and good staff .
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean rooms ,swim up bar gourmet food
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful resort to recharge and relax and enjoy wonderful food and service!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay so much. Food was amazing.
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing , beautiful views , very clean and elegant ! Food was great!
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was outstanding and property was very clean
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice and the staff is super friendly. The food is also very good and fresh. Would recommend the resort for a nice relaxing vacation.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food was good, the service impeccable and the beach ok.
Stayed 7 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food wasn’t great but the resort was clean staff was very friendly overall a good stay .
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great friendly staff and clean rooms. Food was good but buffet is only for breakfast.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The place is beautiful and the staff was great
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The private pool was great to have. Staff were nice and helpful. The rooms and furnishings need updating. Good place stay if one is seeking limited contact with people.
Stayed 6 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is top notch. The staff treatment is excellent and the facilities were amazing. We will be going back.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was amazing, my favorite part was learning all about the staff, all of them are super friendly and helpful
Stayed 5 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and Food. Love the suite and plunge pool in our room. Just wish it was heated.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room with the pool. Excellent service & great food.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service 10/10
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great resort! Wish i didn’t have to wait to go back. I’ve visited Punta Cana several times at different resorts, this is definitely the best. Room was spectacular, food was great at the restaurants, staff awesome, lots of pools , nice shows and wonderful staff. Hydrotherapy is a must as well.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As a solo female traveler i felt very comfortable exploring the resort. The resort itself was on the older side but well maintained and clean. The staff were very attentive and helpful. Language was a little bit of a barrier at times since i only spoke English, but nothing that impacted the trip. Very happy with my stay and would go back to this resort.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second time in this resort and it was better. Biggest difference is the Staff. Very pleasant, helpful, warm with smiles and patience. Good food, good drinks . If you can, upgrade to the room with Excellence Club included for access to Magna restaurant and bar. On my list to go back again.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good is excellent
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved Excellence El Carmen! The staff were very friendly from start to finish. Would recommend Juana for a massage at the Miele Spa. Valencio & Rocio are great at the revive bar by the main pool. Daniel helped room us and was super friendly. The room was amazing and we got to upgrade to the Excellence Club on arrival which was also a pleasant surprise as Magna- the club restaurant was the best food we had on the resort grounds!
Stayed 5 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was excellent. Rooms were clean. Staff was attentive
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were exceptionally clean
Stayed 6 nights in Jun 2026