I had a great stay at the hotel. The room was clean, the staff were friendly, and the service was excellent.
A special thanks to **Shraddha** from the Customer Satisfaction Team for checking in and making sure everything was comfortable during my stay. Also, thanks to **Gupta** for the warm welcome at check-in.
Overall, it was a pleasant experience, and I would be happy to stay here again.
One of the most clean hotel in India. Frindly staffs, big room and lobby. Very comfortable to stay.. it is in Chakan industrial area so no tour spot near there but hotel itself is really great. 2nd time to stay in there
Excellent choice of Indian food for breakfast and dinner buffe options. The Chef Vikram Patil provided extraordinary service and menue options werre very tasty.
Service provided by Tejas Chev at dining area and customer service was great and the hotel team was courteous and professional ensuring great customer service!
This Marriott is super convenient for us, right in the heart of the manufacturing zone of Pune Maharashtra. The security is top notch and there are signs posted about how careful they are about the food and drink to keep you safe and healthy. The staff was incredible! I don't think I've ever felt more welcome in a hotel. Well done!
This is a full five star hotel that exceeds North American standards. Apurva Bhumkar was welcoming and pleasant after a long taxi ride from Mumbai. I had a medical emergency while at the hotel and staff response was exception in getting me to a competent hospital. Thank you. John Benson (Canada)
I stayed in this hotel many times in last 4 years. Prior COVID service level was excellent but during last 2-3 visits I could see service level has been gone down badly(very poor)
During this visit me and my French colleague got disappointed with the overall experience and we will think while booking next time.
Service staff especially momo cafe was very confused and not bothered to take care of their guests. For any services or order they needed repeated reminders and sometimes they were ignoring us.
We gave our feedback while check out at front desk but couldn't receive any satisfactory answer
We can't expect such service level from group like Marriot