This was my first trip to Puerto Vallarta and my stay at Casa Velas was amazing. The staff are so kind and attentive and the food was amazing!!! Loved having access to the beach even though the hotel isn’t right on the beach. I would definitely stay again!
The people were amazing and extremely attentive to our every need. Everyone was kind and helpful, they treated us like family. The property itself is gorgeous. The architecture, the plant life, and the animal life made the location a perfect place to relax and take in the beauty and nature. We are definitely returning for a third time.
The service was excellent. The staff is attentive and genuinely friendly and hospitable, however the property looked dated, especially the pool area and room.
Es una propiedad muy bonita y su personal muy amable. Mi única observación es que cocina es muy tardado, quiza puedan mejorar el servicio en ese aspecto.
ANA YANCI
เข้าพัก 3 คืน, กรกฎาคม 2025
10/10 ดีเลิศ
Jose
7 ก.ค. 2025
ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
Excelente Lugar…. Instalaciones muy cómodas y personal muy amable y servicial
Fue nuestra 4a visita a Casa Velas Vallarta, en esta ocasiòn, los alimentos y bebidas del club de playa estuvieron pèsimos, se nota decadencia general en este aspecto en general, oferta y variedad gastronómica limitada no es como era antes. Buscaremos una nueva opciòn cuando regresemos a Puerto Vallarta.
They had an amazing restaurant md great pool! The private pool for my room was fantastic as well. The service was amazing. Included in my stay was access to their other resort with more dining options, pools, and a private beach AND access to Tau Beach a 21+ only beach with a restaurant two jacuzzis and a pool. I was very impressed!
We had an incredible stay. The food was stellar for an all-inclusive. Absolutely beautiful experience. The beach club is a short drive away, but the transportation is like curbside assistance. Concierge is so helpful. It was really nice. Will go back!