ลองเข้าพักที่ Watermark Luxury Oceanfront All Suite Hotel และใช้บริการระเบียงชั้นดาดฟ้า บริการซักรีด/ซักแห้ง และอ่างน้ำร้อน นักท่องเที่ยวที่ชอบออกกำลังกายสามารถเพลิดเพลินกับแพดเดิลบอร์ดได้ที่บ้านพักตากอากาศแห่งนี้ ปรนนิบัติตนเองด้วยบริการนวดหรือบริการสปาอื่นๆ ผู้เข้าพักสามารถเชื่อมต่อกับWi-Fi ฟรีในห้องพัก
ห้องพักทั้งหมดที่ Watermark Luxury Oceanfront All Suite Hotel มีบริการที่สะดวกสบาย เช่น อ่างน้ำร้อนส่วนตัว และสระว่ายน้ำส่วนตัว รวมถึงสิ่งที่น่าประทับใจอย่าง ระเบียงพร้อมเฟอร์นิเจอร์ และเครื่องปรับอากาศ
Couple things were a problem but were resolved. Wish the hot tub worked because we had lots of lounging around time due to lack of wind for kitesurfing! Otherwise it was a nice place in a great location.
Arrived and room had mechanical problems with HVAC, fans, remotes for the television. Asked to speak to a maintenance technician to address the problems, hotel staff became very obnoxious with me. Was eventually switched to a new room that had the same problems and more. Left within an hour of arrival and am working on a refund due to the unsafe and poor conditions of the rooms causing me to have to find a new hotel to stay at.
Within the first 24hr of our stay, we experienced a number of issues which ultimately resulted in us leaving after one night (booked for 4 nights).
- the day before checking in, we received a message stating that the property was trying to charge our card for the whole booking even though we had already booked and paid in full through Expedia. Luckily the bank rejected the payment and we resolved the issue with the property.
-upon arrival, we noticed a lot of damage to the room. looks like water damage, missing lights, fans not working and door handles falling off.
- we were locked out 2x times on our first day. The property uses an app that creates a code on the lock. This didn’t work the first time and WAS CONFIRMED TO BE MALFUNCTIONING and needed to be re programmed. The 2nd time we were locked out at 9:30pm at night. There is no front desk worker however there was a maintenance person who was eventually able to let us in. This was stressful.
- that same night there was a big party above us and went on until 3am. My wife and I didn’t sleep much that night.
- due to these two issues on the first night we decided to leave and request a refund. The property denied it however said, if they could recoup their money from the party people above us through their security deposit, they would refund us. They never did but offered us 100$ for the inconvenience which we never received.
Will never book a Kristy Collection property again after being treated this bad.
Overall the property is decent but it's starting to fall apart. No hot water at times, water leaking from bathroom ceiling, Appliances are old and dated, TV HDMI ports are rusty looking and do not work. They also have a huge ant problem and roach problem. The staff is friendly and will do their best to accommodate your needs. Security guard is usually sleeping on night shift. The area of Cabarete is pretty safe but still don't want to see my security sleeping most of the time in the front lobby. The best part about this place is the location. It's literally right on the beach. Even with that, they still have a lot of work to do on this place. It has sooooo much potential to be amazing. Just needs a little TLC. I've stayed at this location for the last 5 years at least 1-2 times a year but I think its finally time to move on. I've found another place also in Cabarete that's well taken care of and up to date with modern amenities.