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NH Puebla Centro Histórico

4.0 star property
This eco-friendly retreat in Puebla's Historic Center offers travelers essential comforts including a 24-hour gym, business center, and multilingual staff

Choose dates to view prices

NH Puebla Centro Histórico places travelers in the heart of the historic district, just steps from the picturesque Zócalo de Puebla. Guests can take refreshing dips in the outdoor pool and appreciate the convenience of on-site dry cleaning and laundry services.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Air-conditioning
  • Gym
The current price is ฿1,993
฿2,372 total
includes taxes & fees
21 Jun - 22 Jun

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About this property

NH Puebla Centro Histórico

  • Upscale hotel near Zócalo de Puebla
  • Consider a stay at NH Puebla Centro Histórico and take advantage of a terrace, dry cleaning/laundry services and a bar. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a 24-hour gym and a business centre.
  • You'll also enjoy perks such as:
    • An outdoor pool
    • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
    • Express check-out, a lift and wedding services
    • Concierge services, a front desk safe and a ballroom
    • Guest reviews say great things about the central location and helpful staff
  • Room features
  • All 180 rooms include comforts such as 24-hour room service and premium bedding, as well as perks such as late-night room service and air conditioning. Guest reviews speak positively of the cleanliness rooms at the property.
  • Extra conveniences in all rooms include:
    • Reusable coffee/tea filters, recycling and LED light bulbs
    • Bathrooms with rainfall showers and eco-friendly toiletries
    • 32-inch flat-screen TVs with premium channels
    • Eco-friendly cleaning products, heating and daily housekeeping

Awards and affiliations

  • Eco-certified property
  • This property participates in Bioscore Sustainability – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Free Wi-Fi
  • Air-conditioning
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of MXN 450 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

2 total (up to 25 kg per pet)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 400 to 440 for adults and MXN 400 to 440 for children
  • Airport shuttle fee: MXN 800 per vehicle (return)
  • Self-parking fee: MXN 100 per day
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does NH Puebla Centro Histórico have a pool?

Yes, this property has an outdoor pool. The swimming pool will be closed during the winter.

How much does it cost to stay at NH Puebla Centro Histórico?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at NH Puebla Centro Histórico on 21 Jun 2026 start from ฿1,993, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is NH Puebla Centro Histórico pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 25 kg per pet. There's a fee of MXN 450 per pet, per night. Service animals are exempt from fees.

How much is parking at NH Puebla Centro Histórico?

Self-parking is available for MXN 100 per day. Limited spots are available.

What time is check-in at NH Puebla Centro Histórico?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at NH Puebla Centro Histórico?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does NH Puebla Centro Histórico provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of MXN 800 per vehicle applies.

Where is NH Puebla Centro Histórico located?

Located in Puebla Historic Center, this hotel is within a 5-minute walk of Bello Museum and Zócalo de Puebla. Profetica and Palafoxiana Library are also within 10 minutes. Puebla–Cholula Tourist Train Terminal is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.6

Cleanliness

8.2

Amenities

8.8

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 851 out of 1581 reviews
Rating 8 - Good. 427 out of 1581 reviews
Rating 6 - Okay. 175 out of 1581 reviews
Rating 4 - Poor. 74 out of 1581 reviews
Rating 2 - Terrible. 54 out of 1581 reviews

Reviews

Verified

10/10 Excellent

Diego Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, great food, awesome staff and nice facilities
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is located very close to all the beautiful sites and museum. The breakfast service is excellent and all the staff were very friendly. I recommend it already to some friends.
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Carlos G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay with easy access to many attractions in downtown Puebla.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

LUZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent option to stay in downtown, great location for visiting major points of interest and museums. The staff is very friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great staff..
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Gerald

Liked: Staff & service, amenities
‘Seen better days, and ‘be nice if someone would clean the back of a bathroom door annually. But comfy rooms with lots of light, a decent restaurant and I go back just for the little pool and roof-top sunshine.
Stayed 8 nights in Feb 2026
Verified

6/10 Okay

Jose

Liked: Staff & service, amenities
The location is great ,staff is very friendly and helpful, great parking. Hotel rules and policies limits staff for guests needs . Unfortunate batrooms had some mold, sinks with a yellow rim,bathroom black rims, water gets out of shower and make a big poodle in the outside, dirty furniture
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Karla

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The best and only good thing about this hotel is location.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness
Great restaurants near by and you can walk to the great museums
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Salvador Dionisio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and safe environment you feel at home
Stayed 3 nights in May 2026
Verified

10/10 Excellent

ARMANDO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Álvaro Torres

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Cant wait to come back
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, amenities, property conditions & facilities
Yes the staff was great and very accomodating.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

karen montserrat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Luz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To much noise at the rooms
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place is very well located, comfortable, good breakfast, but the lobby looks a bit unattended, the lobby lady's room was dirty (3 toilets and all dirty).
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the center of everything and close to everything
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Blanca Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Todo excelente
Stayed 1 night in Sep 2025
Verified

4/10 Poor

Patricia

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was great but the hotel was not as on the pictures; Furniture was old with stains that look dirty. The shower terrible with minimal water, bathroom was very dark even with lights. The stuff was not the friendliest and when ask about city sites, stores directions they were clueless. Oh and they advertised shuttle services from the airport but is not true. You have to arrange your own transportation.
Stayed 6 nights in Apr 2026
Verified

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent !
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELENTE
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

ARIEL

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B
Stayed 1 night in Oct 2025