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Hotel Star Express Puebla - Central CAPU

3.0 star property
Travelers can unwind in comfort after visiting Fort Loreto, then enjoy a hearty breakfast at the on-site restaurant before handling business matters.

Choose dates to view prices

Hotel Star Express Puebla sits near historic Puebla Cathedral, welcoming guests with a daily manager's reception and access to its health club. Visitors can dine at Restaurante for any meal of the day and stay connected with in-room WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
The current price is ฿1,372
฿1,633 total
includes taxes & fees
24 May - 25 May

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in fee: MXN 100

Minimum check-in age - 18

Check-out

Check-out before 1 PM

Late check-out subject to availability

Late check-out fee: MXN 300

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 110 for adults and from MXN 110 for children
  • Early check-in fee: MXN 100 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Alcohol is not served at this property

Frequently asked questions

Is Hotel Star Express Puebla - Central CAPU pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Star Express Puebla - Central CAPU?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hotel Star Express Puebla - Central CAPU on 24 May 2026 start from ฿1,372, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Star Express Puebla - Central CAPU?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Hotel Star Express Puebla - Central CAPU?

Check-in start time: 3:00 PM; check-in end time: midnight. Early check-in is available for a fee of MXN 100 (subject to availability). After-hours check-in is not available.

What time is check-out at Hotel Star Express Puebla - Central CAPU?

Checkout is at 1 PM. Late checkout is available for MXN 300 (subject to availability).

Where is Hotel Star Express Puebla - Central CAPU located?

Situated near the airport, this hotel is within 3 mi (5 km) of Fort Loreto, Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Cuauhtemoc Stadium are also within 6 mi (10 km).

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

7.0

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 146 out of 349 reviews
Rating 8 - Good. 126 out of 349 reviews
Rating 6 - Okay. 52 out of 349 reviews
Rating 4 - Poor. 13 out of 349 reviews
Rating 2 - Terrible. 12 out of 349 reviews

Reviews

Verified

6/10 Okay

Garry

Liked: Cleanliness
It wasn't first class ,But it was an affordable low cost hotel and i really appreciated the free breakfast evey morning. Just bring warm clothing and extra blankets if you are sensitive to the cold. I would stay there again
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, amenities, property conditions & facilities
Very clean,good price
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was Great!
Stayed 1 night in Nov 2023
Verified

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities
Staff was good very friendly and helpful. I loved the location, The bus stop was right across the road from the bus station. That was good for me because i took the bus from Mexico. Lot of sores and restaurants. And big flee market tjere with lots of food stalls and restaurants where you can buy anytime. Only complaint is that they have no heating ,and the evenings get cold i wished they had lots of warm blankets, i asked one night i was told they didn't have any .that wasn't a deal breakfast. Good breakfast included every morning.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Lucero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, it was good
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Bjørn

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to the station, and some fine street food opportunities close by. Nice staff, however the sheets all had visible stains, and there was no duvet but instead an old blanket between two sheets. Bathroom was nice
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Jorge Alonso

Liked: Cleanliness, amenities, property conditions & facilities
Excelente
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area surrounding hotel is rough but right next to ADO terminal
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Zeus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No elevators, besides that, everything was nice!
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hector Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Jun 2023
Verified

6/10 Okay

Ruben Carlos Castillo

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Feb 2025
Verified

4/10 Poor

MARIA DEL CARMEN

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The fee is expensive according to the hotel appearance. Nobody is present to help you with the luggage and there are only stairs. Bathroom outlet was not working. It was reported to the front desk but they didn't do anything. Small rooms and nothing is the same as the pictures on the web Very disappointed that this place is offered through expedia.
Stayed 1 night in Aug 2022
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

15 Minutes and Out

I, unfortunately, did not have a good experience with Hotel Star Express Puebla and had to check out fifteen minutes after arriving. The issue was that the room did not have a window, which could have been fine if there was a way to control the temperature, but there was no AC or a fan, which just made the room's air still and insufferable. Second, the most pressing issue was a lingering awful smell of sewage from the bathroom. It was so strong and intense it was making me nauseous. My colleague staying in the same hotel had the same issue with the smell, so it wasn't just my room. With these issues, we opted to leave. Although we were told we would not get a refund, we did not care because it was terrible.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

luiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno, solo que no tiene clima se siente un poco de calor
Stayed 2 nights in May 2026
Verified

10/10 Excellent

David Gabriel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación limpia
Stayed 1 night in May 2026
Verified

6/10 Okay

JESUS ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities
Mucho ruido entre las paredes
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente menú muy completo., muy cerca de la capu cruzando la calle muy recomendable, me volvería a hospedar
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

DIEGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio desde que llegamos muy amables
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, amenities, property conditions & facilities
La instalaciones muy buenas y muy recomendable, el personal muy amable y el desayuno sencillo pero muy rico !!
Stayed 1 night in Feb 2026
Verified

8/10 Good

JUVENTINO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El desayuno es muy básico
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Excelente lugar!! Altamente recomendable
Stayed 1 night in Dec 2025
Verified

8/10 Good

Ernesto

Liked: Cleanliness, staff & service, amenities
El personal fue muy amable.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Habitación limpia muy cerca de la CAPU
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Librada

Liked: Cleanliness
La habitación limpia, cómoda, el personal muy amable, muy buena ubicación, en general muy bueno.
Stayed 1 night in Dec 2025