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voco Royalty Puebla Downtown by IHG

4.0 star property
Colonial hotel with 2 restaurants and free valet parking

Choose dates to view prices

Photo gallery for voco Royalty Puebla Downtown by IHG

Exterior
Building design
Exterior
Grand Room, 2 Queen Beds, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout curtains, soundproofing
Restaurant
Voco Royalty Puebla Downtown, in the city's heart, offers a rooftop terrace for relaxation after exploring nearby attractions. Enjoy two restaurants, a bar, free in-room WiFi, and dry cleaning services. The helpful staff assists with tour bookings and local recommendations.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Parking included
  • 24/7 front desk
The current price is ฿2,654
฿3,159 total
includes taxes & fees
19 Nov - 20 Nov

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  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 Double Bed, Balcony (Cathedral View)

Standard Room, 1 Double Bed, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed, Balcony (Cathedral View)

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Cable channels
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 King Bed, Balcony (Cathedral View)

Suite, 1 King Bed, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed, Balcony (Cathedral View)

Highlights

Balcony
Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Blackout curtains
Separate bedroom
Private bathroom
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Queen Beds, Balcony (Cathedral View)

Grand Room, 2 Queen Beds, Balcony (Cathedral View) | 1 bedroom, in-room safe, blackout curtains, soundproofing

Grand Room, 2 Queen Beds, Balcony (Cathedral View)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Coffee/tea maker
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Cathedral View)

Suite, 1 King Bed (Cathedral View) | 1 bedroom, in-room safe, blackout curtains, soundproofing

Suite, 1 King Bed (Cathedral View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Plasma TV
Sofa bed - king
Separate bedroom
Blackout curtains
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Double Bed

7.6 out of 10
Good
(4 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Grand Room, 1 Queen Bed

Grand Room, 1 Queen Bed | 1 bedroom, in-room safe, blackout curtains, soundproofing

Grand Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | 1 bedroom, in-room safe, blackout curtains, soundproofing

Premium Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • 12 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Room, 2 Double Beds

Grand Room, 2 Double Beds | 1 bedroom, in-room safe, blackout curtains, soundproofing

Grand Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, in-room safe, blackout curtains, soundproofing

Suite, 2 Queen Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Coffee/tea maker
Cable channels
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, in-room safe, blackout curtains, soundproofing

Standard Room

Highlights

Soundproofed
Air conditioning
Plasma TV
Separate bedroom
Blackout curtains
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Single Bed

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About the area

Map
Portal Hidalgo 8, Av. Palafox y Mendoza, Centro Histórico, Puebla, PUE, 72000

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.0 km
  • Puebla Cathedral - 3 min walk - 0.3 km
  • Puebla Convention Center - 10 min walk - 0.9 km
  • Fort Loreto - 4 min drive - 3.0 km
  • Angelopolis Commercial Center - 6 min drive - 5.3 km

Getting around

  • Puebla–Cholula Tourist Train Terminal - 10 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.) - 42 min drive

Restaurants

  • ‪Antigua Taquería La Oriental - ‬2 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪La Porfiriana - ‬2 min walk
  • ‪Restaurante Hotel Royalty - ‬1 min walk
  • ‪El Globo - ‬3 min walk

About this property

voco Royalty Puebla Downtown by IHG

Upscale hotel near Zócalo de Puebla
Located close to Puebla Cathedral and Puebla Convention Center, voco Royalty Puebla Downtown by IHG provides a rooftop terrace, dry cleaning/laundry services and a bar. Enjoy a meal at the two on-site restaurants. In addition to a gym, guests can connect to free in-room WiFi.
Other perks include:
  • Free valet parking
  • Continental breakfast (surcharge), smoke-free property and a 24-hour front desk
  • A front desk safe, concierge services and luggage storage
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at voco Royalty Puebla Downtown by IHG offer thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and safes.
Extra conveniences in all rooms include:
  • Showers and shampoo
  • Plasma TVs with cable channels
  • Wardrobes/cupboards, free tea bags/instant coffee and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 966 metres
  • Free valet parking on site

Food and drink

  • Daily continental breakfast available 8:00 AM to noon for a fee: MXN 250 to 400 for adults and MXN 250 to 400 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Hook
  • Royalty

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Tea bags/instant coffee

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 250 to 400 for adults and MXN 250 to 400 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Royalty
Hotel Royalty Puebla
Royalty Puebla
Hotel Royalty
Royalty Hotel Boutique
Voco Royalty Puebla By Ihg
voco Royalty Puebla Downtown
voco Royalty Puebla Downtown by IHG Hotel
voco Royalty Puebla Downtown an IHG Hotel
voco Royalty Puebla Downtown by IHG Puebla
voco Royalty Puebla Downtown by IHG Hotel Puebla

Frequently asked questions

Is voco Royalty Puebla Downtown by IHG pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at voco Royalty Puebla Downtown by IHG?

As of 28 Oct 2025, prices found for a 1-night stay for 2 adults at voco Royalty Puebla Downtown by IHG on 19 Nov 2025 start from ฿2,654.29, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at voco Royalty Puebla Downtown by IHG?

Valet parking is free at this property; nearby parking is also free.

What time is check-in at voco Royalty Puebla Downtown by IHG?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at voco Royalty Puebla Downtown by IHG?

Checkout is at noon.

Where is voco Royalty Puebla Downtown by IHG located?

Located in Puebla Historic Center, this hotel is steps away from Zócalo de Puebla and Puebla Cathedral. Puebla Convention Center and Fort Loreto are also within 2 mi (3 km). Puebla–Cholula Tourist Train Terminal is 22 minutes by foot.

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voco Royalty Puebla Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 198 out of 255 reviews
Rating 8 - Good. 29 out of 255 reviews
Rating 6 - Okay. 16 out of 255 reviews
Rating 4 - Poor. 4 out of 255 reviews
Rating 2 - Terrible. 8 out of 255 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is perfectly located.
Stayed 1 night in Oct 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place good location
Stayed 1 night in Aug 2025

10/10 Excellent

emilio

Liked: Cleanliness, property conditions & facilities
Great customer service, rooms very clean, great restaurant facilities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleased staying at the hotel. Very clean. The locations is perfect. Check in was quick and easy
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and excellent service
Stayed 1 night in Jun 2025

10/10 Excellent

Laura

Liked: Cleanliness, property conditions & facilities
Friendly staff. Great location
Stayed 1 night in May 2025

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities
Gorgeous room with two French doors looking out at the Zocalo. The beds and pillows were great and the linens were very nice. We slept comfortably. The decor made the room feel staff were nice and the location could not be beat.
Stayed 2 nights in Jul 2025

10/10 Excellent

Isidro

Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 2 nights in Jun 2025

10/10 Excellent

manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing and the area is ideal. So clean and able to sleep eventhough we were at the center.
Stayed 2 nights in Feb 2025

10/10 Excellent

Carolina

Liked: Cleanliness
Great location, clean facility, nice staff.
Stayed 1 night in Dec 2024

10/10 Excellent

Banyan

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff, super accommodating very clean attention to detail perfect location
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and clean
Stayed 1 night in Nov 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Nov 2023

10/10 Excellent

Natali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric able to walk almost everywhere
Stayed 2 nights in Apr 2025

8/10 Good

Liliana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 4 nights in Nov 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable to many tourist attractions. Staff was friendly and helpful. Included breakfast and dinner was amazing. Food was great and service was impeccable! Would stay again.
Stayed 4 nights in Dec 2024

10/10 Excellent

MARIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
every thing was perfect
Stayed 7 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and impecable installation. Inconvenient to reach as traffic can be heavy but hotel staff is great at assisting with parking etc.
Stayed 1 night in Mar 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location!!! Excellent views. Walkable
Stayed 1 night in Dec 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a wonderful stay at this hotel! Staff was courteous, food was good, and the location is perhaps one of the best in Puebla. Everything is within walking distance or a quick Uber/Lyft ride away! Highly recommend!
Stayed 2 nights in Dec 2024

10/10 Excellent

Alvaro Ernesto Martínez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff were great and attention was excellent, very good location!!!
Stayed 2 nights in Sep 2023

10/10 Excellent

John

Excellent lodging for a good price.

The room is small. With no window but beautifully and functionally furnished. Very comfortable. Service and food were excellent. A wonderful value hotel with a perfect location on the zocalo.
Beautiful Puebla
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was super fast and easy. I had three rooms booked and at least two of the three we were able to go check in a bit earlier. The area is very lively so music and noise can be expected but it’s not that bad. The staff are super nice and helpful and the roof top restaurant was certainly a highlight! I’ll certainly be coming back.
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with balcony
Stayed 3 nights in Oct 2024