Close to Zócalo de Puebla, El Encanto provides amenities, such as a rooftop terrace and a bar. Treat yourself to spa services, such as a massage, aromatherapy or a body scrub. Stay connected with free in-room WiFi.
Located in Puebla Historic Center, a neighbourhood in Puebla, El Encanto is near a metro station. Great Pyramid of Cholula and Palafoxiana Library are local landmarks, and the area's natural beauty can be seen at La Malinche National Park and Parque Benito Juárez. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed. Visit our Puebla travel guide
5 Poniente No. 105, Local B, Centro, Puebla, PUE, 72000
What's nearby
Zócalo de Puebla
2 min walk - 0.2 km
Puebla Cathedral
2 min walk - 0.2 km
Los Sapos Bazaar
5 min walk - 0.5 km
El Parian Market
8 min walk - 0.8 km
Puebla Convention Center
14 min walk - 1.2 km
Getting around
Puebla–Cholula Tourist Train Terminal
9 min drive
Puebla, Puebla (PBC-Hermanos Serdan Intl.)
43 min drive
Restaurants
Puebla La Churreria
3 min walk
El Mural de los Poblanos
1 min walk
Restaurante Hotel Royalty
3 min walk
Tortas Meche
3 min walk
Comal Cocina de Antojo
1 min walk
About this property
El Encanto
Hotel near Zócalo de Puebla
El Encanto provides amenities, such as a rooftop terrace and a bar. Treat yourself to spa services, such as a massage, aromatherapy or a body scrub. Stay connected with free in-room WiFi.
Additional perks include:
A round-trip airport shuttle (surcharge), multilingual staff and tour/ticket information
Wedding services, 1 meeting room and a 24-hour front desk
Luggage storage, a lift and concierge services
Room features
All rooms are individually furnished, and feature comforts such as air conditioning, as well as perks such as free WiFi and safes.
Offsite parking available from 8:00 PM to 8:00 AM; MXN 100 per night; reservations required
Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
Area shuttle (surcharge)
Food and drink
A bar/lounge
Snack bar/deli
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
Guidebooks
Luggage storage
Guest services
Concierge services
Housekeeping on request
Multilingual staff
Tour and ticket assistance
Wedding services
Business services
Meeting room
Outdoors
Rooftop terrace
Spa
Aromatherapy
Body scrubs
Deep-tissue massages
Facials
Hot stone massages
In-room massages
Sports massages
Swedish massages
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Low-height electrical sockets in bathroom
More
1 building
2 floors
Built in 1750
Colonial architecture
Smoking not allowed
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV with cable channels
Food and drink
Limited room service
Minibar
More
Access via exterior corridors
Air conditioning
Free local calls
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Renovations and closures
This property is closed from 18 August 2026 to 31 January 2027 (dates subject to change).
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Airport shuttle fee: MXN 400 per vehicle (one-way, maximum occupancy 0)
Nearby parking fee: MXN 100 per night (3281 ft away; open 8:00 PM to 8:00 AM)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Frequently asked questions
Is El Encanto pet-friendly?
No, pets are not allowed at this property.
How much does it cost to stay at El Encanto?
As of 18 Aug 2026, prices found for a 1-night stay for 2 adults at El Encanto on 17 Sep 2026 start from ฿1,920, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What time is check-in at El Encanto?
Check-in start time: 3:00 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.
What time is check-out at El Encanto?
Checkout is at noon.
Does El Encanto provide a shuttle to the airport?
Yes, there's an airport shuttle that runs 6:00 AM-11:30 PM on request. A fee of MXN 400 per vehicle applies.
Where is El Encanto located?
Located in Puebla Historic Center, this hotel is steps away from Palafoxiana Library and Zócalo de Puebla. Puebla Cathedral and Amparo Museum are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.
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