"Staff at reception gave us a room which was not cleaned (2 night stay in August'19). After speaking to the duty manager this issue was resolved appropriately. Furthermore the location is located a bit off central sightseeing however the property is clean and luxurious. Situated near the metro, just a few minutes walking.
Despite the big error made, I still recommend this property."
"Staff at reception gave us a room which was not cleaned (2 night stay in August'19). After speaking to the duty manager this issue was resolved appropriately. Furthermore the location is located a bit off central sightseeing however the property is clean and luxurious. Situated near the metro, just a few minutes walking.
Despite the big error made, I still recommend this property."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Fantastic views and wonderful location of property. The rooms were lovely and spacious.
My only gripes would be that the bar did not have the wonderful view and no drinks were served at the lounge or pool. The pool staff were not particularly helpful or friendly - no one offered a towel - had to ask for one - or any drinks or refreshments.
Fantastic views and wonderful location of property. The rooms were lovely and spacious.
My only gripes would be that the bar did not have the wonderful view and no drinks were served at the lounge or pool. The pool staff were not particularly helpful or friendly - no one offered a towel - had to ask for one - or any drinks or refreshments.
It was fantastic? Amenities, staff, atmosphere. Breakfast would be even better with more options but was still great. Like gating in the rooms needs to be brighter.
It was fantastic? Amenities, staff, atmosphere. Breakfast would be even better with more options but was still great. Like gating in the rooms needs to be brighter.
Umar
Reviewed October 21, 2026Reviewed October 21, 2026
This must be one of the best hotels in the city. The location is perfect on the river, and the rooms are incredibly well-appointed.
We enjoyed the breakfast immensely and could spend an hour at breakfast with the choice.
This must be one of the best hotels in the city. The location is perfect on the river, and the rooms are incredibly well-appointed.
We enjoyed the breakfast immensely and could spend an hour at breakfast with the choice.
Michael
Reviewed December 9, 2025Reviewed December 9, 2025
The Fairmont Peace hotel is ideally placed on the Bund and Nanjing Rd. It is a 2 minute walk to the tourist tunnel which is the best way of getting over the river to Pudong. We have stayed at many different Fairmont hotels and the standard of accommodation and service is always the same.
The Fairmont Peace hotel is ideally placed on the Bund and Nanjing Rd. It is a 2 minute walk to the tourist tunnel which is the best way of getting over the river to Pudong. We have stayed at many different Fairmont hotels and the standard of accommodation and service is always the same.
This was the last stop on a China trip that included two Shangri-La's, 2 Hyatts and a Renaissance. The Four Seasons was a paradigm shift. From v.g.- excellent to magnificent. Wow, this hotel is exceptional. We decided it would have been on our bucket list if we'd only known. The key is the business lounge, where the service is terrific, and the food even better. Oh, and the pool. I wouldn't usually mention a pool, but this has an amazing view of the mad lights of Pudong. Great in the daytime but...
This was the last stop on a China trip that included two Shangri-La's, 2 Hyatts and a Renaissance. The Four Seasons was a paradigm shift. From v.g.- excellent to magnificent. Wow, this hotel is exceptional. We decided it would have been on our bucket list if we'd only known. The key is the business lounge, where the service is terrific, and the food even better. Oh, and the pool. I wouldn't usually mention a pool, but this has an amazing view of the mad lights of Pudong. Great in the daytime but...
Ian
Reviewed October 30, 2019Reviewed October 30, 2019
What can i say...its the Shangri La...world famous hotel. The hotel from checking in to the staff was first class.
We stayed a few days for a double celebration....daughters birthday and our wedding anniversary. Told them in advance and they decorated our room for our daughter with balloons and a cake, and for anniversary they gave us towel swans. Lovely touch.
They collected our luggage and took it up to our room after checking in. Seamless process. The check in desk was super helpful and...
What can i say...its the Shangri La...world famous hotel. The hotel from checking in to the staff was first class.
We stayed a few days for a double celebration....daughters birthday and our wedding anniversary. Told them in advance and they decorated our room for our daughter with balloons and a cake, and for anniversary they gave us towel swans. Lovely touch.
They collected our luggage and took it up to our room after checking in. Seamless process. The check in desk was super helpful and...