เรสซิเดนซ์ใน ปราโต

"เช็คอินเข้าพักโรงแรม พนักงานแจ้งว่าห้องพักเต็มต้องขอโทษด้วย จัดหาโรงแรมอื่นให้พัก 4 ดาวเหมือนกัน สถานที่ตั้ง-ห้องพักเทียบกันไม่ได้ ความไม่รับผิดชอบและซื่อสัตย์กับลูกค้าเป็นเรื่องที่ยอมรับไม่ได้ ไม่ควรให้มีเหตุการณ์นี้เกิดขึ้นอีก ระบบก็ยืนยันห้องพักแล้ว"

"FANTASTIC - there are no words - located on the other side of the river - away from the hustle of downtown Florence and walking distance (10 min) from Ponte Vechio and Santa Croce. We basically had a small apartment. It was magnificent and it’s right below Plaza Michelangelo - when you go, make sure you reserve at the Osteria right behind the hotel"

"Perfect little room in Florence. Walkable to everything."

"The property was fantastic. Located right in the middle of everything you would want or need to do in Florence. The breakfast was worth the price if not for conscience, but also for quality. The fruits and pastries were fresh and amazing, their honest attempt at American breakfast was very good and very appreciated. Everything was exactly as I hoped for. The Jr. Suite with the terrace was amazing. Best hotel I have stayed at in Europe!"

"Would book again"

"Me & my family truly enjoyed our time there, Alessandra (the manager/host) made everything very pleasant & easy for us, we arrived in the afternoon of Dec.31st, she spent a friendly 5-10 mins to show us places to go on a map, then successfully secured us a table at a fusion restaurant to celebrate our new year dinner along with the florentians, then on the last day she helped us arrange a taxi to get to the train station right on time. The suite's location was right in the middle of everything,...

"You should book a stay here without hesitation. The property and the apparmement were outstanding. The staff was very attentive and helpful."

"This is a very cool hotel and we enjoyed our time in Florence. The only thing is there was no air conditioning. It worked for a few hours but then only blew hot air. We did not try to reach customer service about the issue but I’m sure they would have helped if we did. I read there were A/C regulations that did not allow for it to be turned on until April 15th, so I didn’t bother to ask about it. We did open the window but there was so much noise outside that it wasn’t a feasible solution since...