Does not have the atmosphere, service, or amenities of a "real" hotel. Reception is in a windowless corner of the sixth floor of a retail/office building, staffed by a single person, 12 hours per day. Both the young men (perhaps university students?) at reception during our four day stay were less than friendly, and did not welcome having to communicate with us, let alone do anything for us. I know Czechs are in general very reserved, but someone needs to teach them a bit about hospitality. An exception was laundry, which was done quickly and affordably. Overlooking the square was nice. Room was spacious and clean (sofa was worn). Great location.