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The One Monumental Palace

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Luxury
5.0 star property
9.8

Exceptional

Serene elegance with exceptional service

Wonderfully designed rooms and serene ambiance define your stay in this conveniently located property. Indulge in exceptional concierge service, an outstanding Japanese restaurant, and rejuvenating spa facilities.

Popular amenities

  • Pool
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿17,465
฿18,740 total
includes taxes & fees
31 May - 1 Jun

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About this property

The One Monumental Palace

  • Luxury hotel near Livraria Lello
  • Located close to Clerigos Tower and Porto Cathedral, The One Monumental Palace provides a library, dry cleaning/laundry services and a bar. Treat yourself to a body wrap, a body scrub or a Swedish massage at Grand Bleu Spa, the on-site spa. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym and a steam room.
  • You'll also enjoy perks such as:
    • An indoor pool
    • Full breakfast (surcharge), valet parking (surcharge) and an electric car charging station
    • A TV in reception, tour/ticket information and multilingual staff
    • Wedding services, books and 3 meeting rooms
  • Room features
  • All 76 individually furnished rooms include comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-compatible safes.
  • More amenities include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Bathrooms with showers and free toiletries
    • Flat-screen TVs with digital channels
    • Daily housekeeping, desks and phones

Awards and affiliations

  • The property is a member of the Leading Hotels of the World.

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The entrance to the property closes between 11 PM and 5 AM on weekdays and between 1 AM and 5 AM on Saturdays and Sundays. Guests are not permitted to enter or leave the property during this time.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.0 per day.
Cots (infant beds) are available for EUR 70.0 per night

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: from approximately EUR 38 for adults and from EUR 19 for children
  • Covered self-parking fee: EUR 50 per day (in/out privileges)
  • Valet parking fee: EUR 50 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 70.0 per night
  • Rollaway bed fee: EUR 70.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 22480/AL

We should mention

Pool access available from 8 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
Parking height restrictions apply
Guests under 16 years old are not allowed in the swimming pool, fitness facility or hot tub

Frequently asked questions

Does The One Monumental Palace have a pool?

Yes, this property has an indoor pool. Pool access is from 8 AM to 11:00 PM.

How much does it cost to stay at The One Monumental Palace?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at The One Monumental Palace on 31 May 2026 start from ฿17,465, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The One Monumental Palace pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The One Monumental Palace?

Self-parking is available for EUR 50 per day. Valet parking is available for EUR 50 per day. Limited spots are available.

What time is check-in at The One Monumental Palace?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at The One Monumental Palace?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Where is The One Monumental Palace located?

Located in Centro / Baixa, this luxury hotel is within a 10-minute walk of Livraria Lello, Clerigos Tower and Porto Cathedral. Dom Luis I Bridge and Ribeira Square are also within 15 minutes. Aliados Station and Pr. Filipa de Lencastre Stop are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

10

Cleanliness

9.6

Location

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 312 out of 355 reviews
Rating 8 - Good. 31 out of 355 reviews
Rating 6 - Okay. 6 out of 355 reviews
Rating 4 - Poor. 5 out of 355 reviews
Rating 2 - Terrible. 1 out of 355 reviews

Reviews

Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast included plentiful choices for food, and the service was excellent.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful! The room and the amnesties superb.
Complimentary champagne...we are celebrating our 45th wedding anniversary.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff, beautiful rooms, very comfortable. Would definitely recommend and stay again.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impeccable service, beautiful rooms, perfect location!
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel in a perfect location!
Stayed 3 nights in Sep 2024
Verified

8/10 Good

Giovanni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location away from the tourist crowds and very friendly and helpful staff. Lovely indoor pool and SPA.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Well maintained. Restaurant and bar on site were nice and the food/drinks were very good. Would definitely stay again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in an amazing location, easy walk to great area. Friendly and helpful staff. Great in house restaurant and bar.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Amazing food. Hotel looks a bit old. Staff is amazing.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We loved our stay!

We loved our stay!! The staff was very attentive and friendly. The room was beautiful and so clean. The nightly turn down service was so lovely. The spa was beautiful and our massage treatments were amazing! Breakfast was excellent as well.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Michael S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Wonderful experience and friendly helpful staff
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Friendly and helpful staff. Very conveniently located.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at this hotel were excellent. Some of the best staff I have experienced in Europe.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Puvneet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! The hotel was top tier, walking distance to all the main attractions and restaurants. The service was impeccable and most importantly, the breakfast was so delicious!! I highly recommend getting the breakfast because the selection was more than what we expected and the quality of the food/service was outstanding! Our room was very spacious, clean and the bathroom was very aesthetically pleasing. Thank you again for making our stay perfect.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attention to detail and etiquette of the staff were of the highest standard. The hotel itself was absolutely superb, and the room was finished to a high standard and not tired like you see with other hotels. Anyone visiting Porto should come and stay here for a relaxing and luxurious stay.
Stayed 3 nights in Nov 2024
Verified

10/10 Excellent

Delma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High end, great staff and location. Only con very small gym and pretty but basic spa amenities.
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The concierge assistance was fantastic for dinner recommendations and for things to do in the city and the Douro Valley and wine tasting reservations The concierge made all the reservations for us
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Azadeh

Liked: Staff & service, property conditions & facilities
Nice location, good spa facilities. Funny smell in the rooms and lobby. Rooms weren’t very sound proof.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Eduardo

Liked: Cleanliness, property conditions & facilities
The hotel is majestic and the location is superb. Can’t be beaten. However, some members of the staff were arrogant and dismissive. After we complained, the manager apologized profusely.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Smita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in great location

This is a beautiful hotel and our suite was well appointed and had one of the best showers I have ever found in a hotel. Turn down service and cleanliness was fabulous. We had trouble keeping the room cool enough, the controls were confusing and would revert back to a default in the middle of the night. Staff was attentive and helpful but ultimately was unable to secure us dinner reservations other than in their own hotel and did not seem to have many restaurants that they worked with. Location was great . Very walkable to most of the areas we wanted to see
Stayed 4 nights in Apr 2024
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, great location!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very clean. The staff was amazing. No issues with the wifi.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Porto

Nice place. Good location.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfectly located and awesome hotel
Stayed 3 nights in Oct 2022