Search Hotels Near Portencross Castle, West Kilbride

"Dated room, staff not overly helpful, no coffee/tea available anywhere in the hotel between 10am and midday which was inconvenient after spending time in the pool with a 1 year old."

"Spa was lovely. Staff were excellent. Lovely"

"Good Breakfast. Spotless rooms. Pleasant helpful bar staff."

"Terrible. Awful. Avoid. The room was filthy dirty. Dust everywhere, carpets were dirty, windows were dirty, room was like something from the 90s, bathroom tiles cracked and chipped, bed was terrible (old mattress and lumpy pillows), room was noisy (noisy plumbing, could hear everything from the room above including them using the toilet), we hardly got any sleep, tv didnt work (maintenance came to the room but was unable to fix the tv), room service food wasnt great and very expensive (£44 for two mediocre burgers and chips). The only plus point is the walking distance to the airport and the shower was hot. I will never stay here again, hotel management should be ashamed. 0 out of 10."

"Hotel is immaculate and rooms are spotless. Room was amazing we couldn’t fault it but we didn’t sleep too well due to the heat of the room. We couldn’t figure out how to turn the heating down as some radiators had knobs to change this some didn’t, it was like a sauna so we didn’t sleep very well. Food was ok it was very overpriced for what it was. I got prawns to start and it had 3 prawns in it and they were not the biggest either which was 11/12 pound. For main I got scallops that were Lovely but wasn't the most filling, they came with chips but staff forgot to give us the chips until we finished. 27 pound for a small plate with some scallops very overpriced but they where nice just not the most filling plate for a main. Frozen Strawberry daiquiris were amazing highly recommend. Bar area felt more like a cafe didn’t really have much atmosphere but that’s just a personal observation. All staff from the restaurant to the bar to the reception desk and spa where all so friendly and welcoming. Spa itself is amazing loved every minute of it. We got a bite to eat in spa lounge food was nice but I ordered a glass of water and a coke and it didn’t come until I finished my meal 15 minutes later. Was a little disappointed you could use blue light card for main restaurant but not the spa lounge even though it’s the same food and coming from the same place just in a different room. Overall the hotel itself was great and spa was amazing."

"We had a lovely stay here, staff were great and a yummy breakfast. "

"Clean, comfortable room, excellent service all round."

"Restaurant and bar was closed "

"All "