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Mandalay Luxury Beachfront Apartments

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Luxury
5.0 star property
9.4

Exceptional

Luxury hotel

At Mandalay Luxury Beachfront Apartments, you can look forward to a terrace, a garden and laundry facilities. For some rest and relaxation, visit the hot tub. Guests can connect to free in-room WiFi.

Popular amenities

  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Contactless check-out

Express check-out available

Special check-in instructions

The property charges 1 per cent for credit card payments

The front desk is open from Monday to Friday (9:00 AM to 4:00 PM), Saturday to Saturday (9:00 AM to 3:00 PM) and Sunday to Sunday (9:00 AM to 2:00 PM)

Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Credit card charges are subject to a surcharge of 1 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts

Frequently asked questions

Does Mandalay Luxury Beachfront Apartments have a pool?

Yes, this property has 2 outdoor pools.

Is Mandalay Luxury Beachfront Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Mandalay Luxury Beachfront Apartments?

Self-parking is free at this property.

What time is check-in at Mandalay Luxury Beachfront Apartments?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Mandalay Luxury Beachfront Apartments?

Checkout is at 10 AM.

Where is Mandalay Luxury Beachfront Apartments located?

Situated in Port Douglas, this luxury hotel is steps away from Port Douglas Splash Park and Four Mile Beach. Macrossan Street and Flagstaff Hill are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.4

Exceptional

9.4

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 276 out of 382 reviews
Rating 8 - Good. 88 out of 382 reviews
Rating 6 - Okay. 12 out of 382 reviews
Rating 4 - Poor. 4 out of 382 reviews
Rating 2 - Terrible. 2 out of 382 reviews

Reviews

Verified

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice, spacious apartment close to all amenities
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Warren David

Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
We had a wonderful stay in a three bedroom apartment at Mandalay. The staff are incredibly helpful, and the apartment is very well located. It is a short walk to a surfy which has great food and also town is very easily walkable. Highly recommended.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Liezl Elene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely accommodation, perfect location
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to Main Street, shops as well as the beach with the little access path.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very quiet, beautiful grounds with lovely vegetation. Close to the beach and main strip. We enjoyed the tennis court and pools were fantastic.
Stayed 5 nights in Oct 2023
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpfull..
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

John

Liked: Staff & service, property conditions & facilities

A great value in Port Douglas

we were presented with a two bedroom apartment with living room and dining room and full kitchen amenities. An excellent value with walking access to Port Douglas.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

clair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was so central to all our needs. It was clean and comfortable. The staff were friendly and helpful.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

KAREN KATHLEEN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very luxurious with our own private garden and direct access to the beach. The pool was fabulous and the staff were friendly and very welcoming. Would recommend this accommodation to anyone.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot, reasonable walking distance to everywhere - close to the surf club and beach Underground car park is tight, but street parking is plentiful and easier
Stayed 6 nights in Jul 2023
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shops and the beach but in a quiet little area. We will definitely be coming back. Apartment was very clean and well appointed.
Stayed 6 nights in Oct 2023
Verified

8/10 Good

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time back in 12 months. A great place to stay. No real complaints at all but the couches/lounge in the apartment are not comfortable at all. Thanks for a good stay!
Stayed 8 nights in Jan 2024
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandalay Apartments are absolutely stunning! Our apartment was modern, bright, and beautifully designed with a gorgeous tropical garden outlook. It was an easy walk to the pool, yet still felt private and serene. The location is unbeatable, just a short stroll to the beach and main street. The huge ensuite, complete with a beautiful egg bath, was a highlight. We had an incredible stay and would love to return!
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
3 bedroom 2 bathroom apartment...very spacious and clean with lovely large balcony. A Air conditioner and ceiling fans were excellent. Even though only 4 storeys including basement, we were disappointed there was no lift. One shower did not work, we told reception on the morning after we moved in but it was not repaired. Very enjoyable stay.
Stayed 7 nights in Sep 2025
Verified

6/10 Okay

Tan

Disliked: Cleanliness, property conditions & facilities
The floor and surface was not clean properly. The location is great.
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Girish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family holiday

Very neat apartment with lot of amenities. Swimming pool is huge and well maintained. Kids didn’t want to come back.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

rita

Beautiful 3 bedroom apt. Very clean, bed comfortable, shower pressure both bathrooms was strong fabulous large flatscreen tv bedroom, and living room. Kitchen was very well stocked not one complaint and Kerrie the welcoming agent was so sweet and cordial. I would definitely stay here and definitely recommend. We are from New York.
Stayed 3 nights in Feb 2024
Verified

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome stay! Didn’t want to leave. Deluxe apartment was excellent (beautiful, clean, comfortable). Had everything we needed. Two pools are beautiful and clean. Tennis court is great and having the BBQ option by the court was great. Walking distance to beach and town was so convenient. It was better than what we expected! We would definitely return.
Stayed 7 nights in Apr 2024
Verified

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing spacious and newly renovated apartment with great features and well supplied. Very wet weather prevented us from taking advantage of the pool/tennis etc but the facilities were very good including free underground parking.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of four had a wonderful 6 night stay at the Mandalay. The 3 bedroom apartment was clean, spacious and well appointed. The location is excellent, moments from the patrolled swimming beach and a short stroll to restaurants, cafes and boutiques. The kids loved the main pool. We didn't mind the three flights of stairs from the carpark to our top floor apartment, but request a lower level if that would bother you. Great value family friendly accommodation that we'd be delighted to return to.
Stayed 6 nights in Jun 2024
Verified

4/10 Poor

Aleksandar

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is dated, mold smell inside, old dusty carpets, etc. Beds with horribly warn out saggy mattresses. Afraid cannot recommend it, despite staff generally nice and accommodating.
Stayed 6 nights in May 2025
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful apartment complex only a stone's throw from the beach. Lovely reception area with friendly staff on arrival. Easy check in and personally taken to our ground level poolside apartment. Accommodation was very clean and spacious with everything we needed for a comfortable stay. On site tennis court entertained the kids a few times and 2 x pool areas were excellent. Our only criticism would be - jacuzzi not working in the main pool and why not turn the pool lights on of an evening to allow hilidaymakers to use the pergola seating area for evening drinks etc. It was approx 10mins walk to the start of Macrossen St where you will find shops bars and restaurants. Loved the place.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, pool was great all in all a great facility. Had an issue with room air conditioning which was quickly dealt with by the on site staff moving us to an upgraded room for the remainder of our stay, only other issue was the facility security as we did note on several occasions random people coming into pool area and walking around looking for loose items. I would suggest security access be required to enter all areas of the property including carpark area where a gate is needed.
Stayed 7 nights in Jan 2025
Verified

8/10 Good

Apeksha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is pretty nice overall. It is clean and well maintained and really close to four miles beach. The pictures are a bit misleading. The pics make the facility and rooms seems bigger and roomier. But, in actuality it is a bit cozy. It is still a great deal. Just felt a little underwhelmed when I saw it in person.
Stayed 4 nights in Nov 2022