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Jamaica Palace Hotel

3.5 star property
A Caribbean retreat where guests enjoy local cuisine at the Gallery Restaurant & Bar before lounging by the umbrella-shaded pool with garden views

Choose dates to view prices

Jamaica Palace Hotel blends island ambiance with practical comforts. Enjoy the garden-facing patio and outdoor pool after exploring Trident Castle. The hotel offers free in-room WiFi, multilingual staff, and convenient laundry facilities for a hassle-free stay.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿6,002
฿6,667 total
includes taxes & fees
21 May - 22 May
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About this property

Jamaica Palace Hotel

  • Hotel near Trident Castle
  • Located close to Folly Ruins and Rio Grande, Jamaica Palace Hotel provides free breakfast (local cuisine), a terrace and a coffee shop/cafe. The on-site Caribbean cuisine restaurant, Gallery Restaurant & Bar, offers breakfast, lunch, dinner and garden views. In addition to a garden and laundry facilities, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • An outdoor pool, along with pool umbrellas
    • Free self-parking
    • A banquet hall, a front desk safe and a computer station
    • Tour/ticket information, a gift shop and smoke-free property
    • Guest reviews say great things about the helpful staff and first-rate property condition
  • Room features
  • All 80 individually furnished rooms have thoughtful touches such as premium bedding and air conditioning, in addition to amenities such as free WiFi and separate sitting areas.
  • More amenities include:
    • Bathrooms with baths
    • 32-inch TVs with cable channels
    • Private gardens, wardrobes/cupboards and separate sitting areas

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Late check-in fee for check-in between 7:00 AM and 1:00 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM

Front desk staffed during limited hours

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 7:00 AM and 1:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does Jamaica Palace Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Jamaica Palace Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Jamaica Palace Hotel on 21 May 2026 start from ฿6,002, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jamaica Palace Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jamaica Palace Hotel?

Self-parking is free at this property.

What time is check-in at Jamaica Palace Hotel?

Check-in start time: 3:00 PM; check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available from 7:00 AM to 1:00 PM for a fee.

What time is check-out at Jamaica Palace Hotel?

Checkout is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Jamaica Palace Hotel located?

Situated by the ocean, this hotel is 0.5 mi (0.7 km) from Trident Castle, and within 3 mi (5 km) of Blue Lagoon and Folly Ruins. Rio Grande and Port Antonio Square are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.8

Cleanliness

8.0

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 142 out of 302 reviews
Rating 8 - Good. 100 out of 302 reviews
Rating 6 - Okay. 27 out of 302 reviews
Rating 4 - Poor. 14 out of 302 reviews
Rating 2 - Terrible. 19 out of 302 reviews

Reviews

Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed the 3 days spent at this hotel,very close o the beach and to vist places of interest.
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Alexandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room staff were great food was delicious!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

BRUCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food at the restaurant. Lovely pool and fantastic area. Portland is lovely
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kenroy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was excellent. Dinner options for kids could be improved on.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Veronica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location, beautiful garden, property very clean and breakfast was good.
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Karen

Liked: Cleanliness, property conditions & facilities
The room was clean and the staff was nice.
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Anekia

Liked: Cleanliness
Staff was nice
Stayed 1 night in Feb 2026
Verified

8/10 Good

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very courteous and friendly.
Having breakfast 🥞
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities
Great staff and overall service
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities
beautiful accomodation. room was spotless and very spacious.. breakfast was lovely...staff really friendly... grounds very beautiful..
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Lorella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, breakfast was filling, property clean. Check-in was arduous, but the front desk staff was pleasant and made every effort to alleviate the situation. Note that there is a two hundred dollars refundable incidental charge that can either be paid in cash or held against a credit card, it cannot be held against a debit card as I learned the hard way. Expedia does not explicit provide that information. Overall it was a good stay. Quiet property, beautiful view from the balconies, lovely pool deck with a Jamaica-shaped pool. Close to the town and many eating areas.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean and spacious. The staff was extremely pleasant and courteous, especially Damion, who consistently checked in on us to ensure we were comfortable and had everything we needed.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Marva

Liked: Cleanliness, amenities, property conditions & facilities
Everything’s exceeded our expectations. The rooms were very spacious and the bathrooms were upgraded. The bed and linen comfortable and soft and the staff were amazing. That Jamaican breakfast was awesome and the servings ample. Everybody should try those chili wings on the lunch menu - simply dynamite.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good internet .. comfy beds big rooms beautiful building .. staff slow and some not friendly .. nice pool good value
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Urane Delz

Liked: Cleanliness, amenities, property conditions & facilities
Well maintained. Staff was amazing. Room dated but clean and provided everything i needed, mosquitos are plenty probably need to a big spray like Gee jam as they are in the same area and i didn't experience mosquitoes there and it was within a day.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
The staff was absolutely amazing, very accommodating, made all efforts to make you comfortable, only draw back was the dinner menu for me. But overall am awesome experience, would definitely go back.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
The artwork is spectacular and the staff was EXCELLENT will be back again ohh and th3e food was bomb love the island flavor on the menu
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Betina

Many thanks to all the exceptional staff and security for their kindness, delicious cuisine and five star service. We definitely recommend
Stayed 5 nights in Aug 2025
Verified

8/10 Good

TANYA SUE

Liked: Amenities, property conditions & facilities
The front desk staff was amazing !
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect setting, good rooms, excellent staff
Stayed 9 nights in Nov 2024
Verified

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very peaceful and serene. They closed the pool early one of the two nights i was there but other than that breakfast was included in our reservation and it was nice hot jamaican food ❤️
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will definitely be back, it was a beautiful welcome and a clean, quiet stay in what felt like luxury.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Boutique Hotel. I cant wait to go back
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

ERROL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and staff
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, breakfast was good! The artwork is amazing, the entire place is like an art gallery, gorgeous! The pool is pretty big and fun to swim in. I had such a good stay and looking forward to returning.
Stayed 1 night in May 2025