Search Hotels Near Pontoon Beach Village Hall, St. Louis

"The guy working up front was great, very friendly. The room smelled a hair stale and possibly smoked in. Other than that everything was excellent. "

"Room is clean air conditioner works a kind of weird "

"Room was very nice and breakfast had a good selection "

"Entry appeared clean - breakfast area remained closed off with tables and chairs on top. Front desk clerk was rude and difficult to understand. We had noted there would be 3 in our room however when we c hecked in the record showed only 2 so he was determined to see who was staying in our room and I paid for the extra guest. Our room only had two full sized bath towels and when we asked for 3 clean towels the next evening they were determined to have the dirty towels turned into them first. We asked for kleenex to be placed in the bath counter when space was designated for a box and were told they did not hand out kleenex only toilet paper. Only one bar of soap - no shampoo or washrags for the shower. Clean towels were the small towels not the bigger bath towels. We had family come by to visit and hotel personnel kept watching like we were trying to do something illegal. Never again will we stay there!!!!"

"Staff were wonderful as we booked the room on the way there while on the road. Rooms were comfortable and had great views of the Arch. The pool and delicious breakfast were so nice and just an added bonus."

"Clean room, great location, friendly staff"

"Very clean and great staff"

"Staff was amazing. The room was clean and welcoming. "

"Staff wasn’t very welcoming, seemed a bit short and irritated during check in. The room was nice and clean, however, we did find a big bug in our room later that night. We checked to see if any other bugs were in sight but we didn’t find any, thank goodness. We called the front desk and let them know about the bug. They came to the room right away and was very apologetic and offered to switch our room (which was appreciated), but we were exhausted from an extended drive and a bday party. "