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Aroi Bierzo Plaza

3.0 star property
Discover historic charm with modern comforts nearby. Enjoy Spanish cuisine al fresco or sip coffee while planning your day.

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In the heart of the historical district, Hotel Aroi Bierzo Plaza offers a charming blend of Spanish culture and modern comforts. Savor lunch and dinner at one of two on-site restaurants, relax with a drink at the bar, or grab a coffee from the cafe. Take advantage of in-room WiFi, dry cleaning services, tour assistance and luggage storage to make your stay seamless.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services
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About this property

Aroi Bierzo Plaza

  • Hotel in the historical district
  • At Aroi Bierzo Plaza, you can look forward to a coffee shop/cafe, dry cleaning/laundry services and a bar. Make sure that you enjoy lunch and dinner, along with Spanish cuisine and al fresco dining at the two on-site restaurants. Stay connected with free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and luggage storage
    • Multilingual staff, a 24-hour front desk and smoke-free property
    • Laundry services, a front desk safe and tour/ticket information
  • Room features
  • All rooms are individually furnished, and have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
  • More amenities include:
    • Bathrooms with bidets and shower/bath combinations
    • Wardrobes/cupboards, heating and daily housekeeping

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Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 2 November and 17 November.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Self-parking fee: EUR 9.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Aroi Bierzo Plaza pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Aroi Bierzo Plaza?

Self-parking is available for EUR 9.20 per day. There is free parking nearby.

What time is check-in at Aroi Bierzo Plaza?

Check-in begins at 2:00 PM. Late check-in is available during limited hours.

What time is check-out at Aroi Bierzo Plaza?

Checkout is at noon.

Where is Aroi Bierzo Plaza located?

Situated in the historical district, this hotel is steps away from Museo del Bierzo, Plaza del Ayuntamiento and Basilica de la Encina. Museo de la Radio and Castillo de los Templarios are also within 5 minutes. Ponferrada Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

9.0

Location

8.6

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 26 out of 69 reviews
Rating 8 - Good. 28 out of 69 reviews
Rating 6 - Okay. 7 out of 69 reviews
Rating 4 - Poor. 7 out of 69 reviews
Rating 2 - Terrible. 1 out of 69 reviews

Reviews

Verified

4/10 Poor

Helena

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location and clean, but it was quite dated and the bed really not comfortable
Stayed 2 nights in May 2021
Verified

8/10 Good

Jorge

Liked: Cleanliness, staff & service

Muy bien ubicado

Hotel muy bien ubicado, precio razonable, habitacion algo pequeña, si se va solo a dormir, bien.
Stayed 1 night in Jul 2020
Verified

8/10 Good

Jose Ignacio

Liked: Cleanliness, staff & service, room comfort

Para repetir

Destacar la ubicación en la misma Plaza del Ayuntamiento y el buen trato del personal. Solicitamos una habitación con vistas y nos la dieron, con balcón con vistas al Ayuntamiento El desayuno correcto
Stayed 1 night in Dec 2019
Verified

4/10 Poor

Ramón

Disliked: Staff & service, amenities
No me gustó los grandes problemas para aparcar y las pocas soluciones que facilitó el hotel, es decir, ninguna. La cama es muy, muy dura. El hotel, para Ponferrada, puede valer, pero los habrá mejores
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Great location
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
Muy boen situado al lado del casco antiguo. El desayuno muy completo y la atención muy buena. Algo de ruido en las habitaxiones que dan a la plaza
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
El personal es muy agradable y las habitaciones muy limpias. El baño es antiguo, con la bañera deformada en el suelo.
Stayed 2 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Interesante opción

Calidad-precio buena. Sin lujos pero limpio, silencioso y muy buen trato del personal. Las almohadas muy altas para mis necesidades. Buen aire acondicionado (te dejan una tarjeta de más para que puedas dejarlo encendido mientras estás fuera -que se agradece un montón-). Minibar para guardar tus cosas (con dos botellas de agua de regalo). Caja fuerte. Baño amplio. Vasos de cristal en lugar de los de plástico se agradecerían. Muy bien ubicado.
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

REGINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind. Our phone charger did not work and they directed us to a shop for a new one. Trastevere restaurant was fantastic. The local bierzo wine is something you should try!
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Camino Hotel

Just steps off the Camino de Santiago. Excellent place for peregrinos to take a rest day. Several restaurants adjacent or very close. Templar Castle two blocks away Good neighborhood in the old part of the city. There are two Aroi hotels in Ponferrada. This is the smaller of the two and my personal favorite
Stayed 1 night in Jun 2019
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En plena plaza mayor, con una ambientación y una vista muy hermosas, consigue ser un excelente lugar de descanso. Doy fe porque en plena noche de Viernes Santo, con toda la plaza llena de gente, no se oía apenas nada dentro de la habitación, gracias al cierre de las ventanas. La calidad del restaurante para la cena fue estupenda, con un servicio rápido y muy amable. El desayuno, muy completo también, incluyendo alimentos para veganos.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Situación perfecta

Hotel muy bien ubicado, limpio y el personal muy amable. Parking de pago por 9.5 el dia en la misma plaza
Stayed 1 night in Apr 2019
Verified

8/10 Good

glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

great location right on the square,(although can be abit noisy at night, but wasnt really a problem).. a good underground public car park almost next to it..very good variety for breakfast..
Stayed 1 night in Apr 2019
Verified

8/10 Good

FRANCISCO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

La mejor opción en Ponferrada

Situado en la plaza mayor de Ponferrada, es ideal para visitar todos los monumentos de la ciudad. Está cerca de todo lo importante. El personal es muy amable y las habitaciones están muy bien acondicionadas. Buen cuarto de baño. Tiene bar y restaurante. Muy recomendable
Stayed 2 nights in Oct 2018
Verified

8/10 Good

Txema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Me gustó por estar ubicado en el centro de la ciudad,lo bién que comimos y cenamos en sus restaurantes.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantástico

Todo fantástico en este hotel, como siempre
Stayed 2 nights in May 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service

Muy céntrico y buen trato personal

Buena situación para el camino De Santiago muy céntrico
Stayed 1 night in Jul 2018
Verified

8/10 Good

Pedro Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buena estancia en este hotel, la ubicación perfecta en el centro de Ponferrada, habitación muy amplia. Todo ok. El desayuno muy bien.
Stayed 1 night in Jun 2018
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities

Potential

Nice enough hotel, better than most along the Camino, but not up to business travelers standard. Room was quite cold, heat did not seem to really work. Shower neither hot nor cold. Breakfast buffet decent, but slow to clear tables and replenish food items.
Stayed 1 night in May 2018
Verified

6/10 Okay

Andrea

Liked: Staff & service

Rest day from Camino and albergues

Took a rest day in Ponferrada. Nice clean hotel, central location to Camino Frances path. Superbe, friendly accommodating staff. Very noisy all night from the bars and drunks in the square
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto como siempre

Como siempre -y vengo un par de veces al año- la estancia en este hotel es perfecta.
Stayed 2 nights in Nov 2017
Verified

4/10 Poor

AINARA

Disliked: Staff & service, room comfort

Bastante mal

Este hotel no es sinónimo de descanso en absoluto, a la una de la madrugada se oía todo el griterío de la calle, y a partir de las siete de la mañana no paran de sonar portazos y golpes de otros huéspedes y esa delicadeza que emplean las chicas que hacen habitaciones...corriendo las camas como si no hubiese un mañana, por si fuera poco las campanas de la Iglesia de al lado, suenan cada 15 min!!!! Imposible descansar!!!! El restaurante caro y para una ensalada que tomé tenía más sal que otra cosa...el personal de recepción muy bien y el desayuno también, se puede aparcar cerca en un parking que es gratis...pero aún así no volvería y menos por el precio pagado, he estado en hoteles más baratos y he descansado mucho mejor, que para eso son...
Stayed 1 night in Sep 2017
Verified

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ponferrada turística

Espectacular
Stayed 2 nights in Aug 2017
Verified

8/10 Good

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien, solo un pero

Deberían tener mas insonorizadas Las habitaciones y las ventanas exteriores
Stayed 1 night in Jul 2017
Verified

4/10 Poor

Originals Tours

Disliked: Cleanliness, property conditions & facilities, room comfort

Location

The only good thing about this hotel is its centrally located in the main square.