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AC Hotel Ponferrada by Marriott

4.0 star property
Spanish cuisine awaits at this modern Ponferrada retreat where attentive multilingual staff and a peaceful garden create a relaxing atmosphere for travelers

Choose dates to view prices

AC Hotel Ponferrada by Marriott blends modern comfort with Spanish charm in the heart of town. Enjoy buffet breakfast and dinner at the on-site restaurant, then unwind in the garden. Practical amenities include laundry facilities, luggage storage, and a bar.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Business services

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, and a lamp.

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a window with curtains, and a wall-mounted lamp.

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, and a framed picture on the wall.

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 3 Single Beds

A hotel room with a large bed, a desk, a chair, and a small table.

Superior Room, 3 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two wall-mounted lamps, a small bedside table, and a wooden headboard.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

About the area

Located in Ponferrada, AC Hotel Ponferrada by Marriott is in the city centre. Castillo de los Templarios and Cruz de Ferro are local landmarks, and the area's natural beauty can be seen at Las Medulas and River Beach of Villafranca del Bierzo. Castro Bergidum and Un Bello Laberinto are also worth visiting. Visit our Ponferrada travel guide
Map
Avenida de Astorga, 2, Ponferrada, LEON, 24400

What's nearby

  • Plaza del Ayuntamiento
    13 min walk - 1.1 km
  • Museo del Bierzo
    14 min walk - 1.3 km
  • Castillo de los Templarios
    16 min walk - 1.4 km
  • Basilica de la Encina
    16 min walk - 1.4 km
  • Museo de la Radio
    18 min walk - 1.5 km

Getting around

  • Ponferrada Station
    6 min drive
  • León (LEN)
    67 min drive

Restaurants

  • Vida Láctea
    10 min walk
  • El Otro Bar
    11 min walk
  • Destilería Bar Ponferrada
    11 min walk
  • La Peregrina
    9 min walk
  • Café Bar Venuska
    10 min walk

About this property

AC Hotel Ponferrada by Marriott

  • Upscale hotel in the city centre
  • You can look forward to a garden, laundry facilities and car hire on-site at AC Hotel Ponferrada by Marriott. The on-site restaurant offers breakfast and dinner. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and a business centre.
  • You'll also enjoy the following perks during your stay:
    • Buffet breakfast (surcharge), self-parking (surcharge) and a 24-hour front desk
    • Meeting rooms, luggage storage and smoke-free property
    • Laundry services, a lift and multilingual staff
  • Room features
  • All 60 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi and safes.
  • Other amenities include:
    • Bathrooms with designer toiletries and shower/bath combinations
    • Wardrobes/cupboards, recycling and free infant beds

Awards and affiliations

  • Eco-certified property
  • This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 11.50 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 15.40 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • AC Bar

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,356 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2002
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately EUR 15.40 per person
  • Self-parking fee: EUR 11.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is AC Hotel Ponferrada by Marriott pet-friendly?

No, pets are not allowed at this property.

How much is parking at AC Hotel Ponferrada by Marriott?

Self-parking is available for EUR 11.50 per day. Limited spots are available.

What time is check-in at AC Hotel Ponferrada by Marriott?

Check-in start time: 3 PM; check-in end time: 3:30 PM.

What time is check-out at AC Hotel Ponferrada by Marriott?

Checkout is at noon.

Where is AC Hotel Ponferrada by Marriott located?

Located in the heart of Ponferrada, this hotel is within a 15-minute walk of Plaza del Ayuntamiento, Museo del Bierzo and Basilica de la Encina. Museo de la Radio and Castillo de los Templarios are also within 1 mile (2 km). Ponferrada Station is 30 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

AC Hotel Ponferrada by Marriott Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 172 out of 337 reviews
Rating 8 - Good. 131 out of 337 reviews
Rating 6 - Okay. 26 out of 337 reviews
Rating 4 - Poor. 5 out of 337 reviews
Rating 2 - Terrible. 3 out of 337 reviews

Reviews

Verified

10/10 Excellent

Gian Franco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!!!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Malgorzata

Liked: Cleanliness, staff & service, property conditions & facilities
Very well located hotel. Stayed on night on the way and it was perfect
Stayed 1 night in Aug 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to be helpful. Rooms and bed very comfortable with lots of contemporary amenities. Out of the way - a ten minute walk into town.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff and great hotel

Stay was wonderful… room was great… Lucia at the front desk was the best … she went out of her way to make sure our visit was perfect
Stayed 1 night in Oct 2024
Verified

8/10 Good

Dean

Liked: Cleanliness, staff & service, property conditions & facilities
Very good service, good value for price, within walking distance of old town.
Stayed 1 night in Sep 2023
Verified

8/10 Good

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was incredible. I arrived on bicycle and asked about where I could put the bike for the night and they actually put it inside in a conference room. Above and beyond.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are not happy because no sir conditioner Only calefacción (heater) 24grados outside We have to open a window them the noise don’t let us sleep well Sorry this happened we book a AC Marriott specially for air conditioner and modern and clean , on the especification it say air conditioner Sad it was not on
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in May 2026
Verified

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel normal
Stayed 1 night in Mar 2026
Verified

8/10 Good

Carlos F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in May 2026
Verified

2/10 Terrible

Phuoc

Disliked: Amenities, property conditions & facilities
Hotel is in very poor ;location, far from city center and in rundown neighborhood.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in ponferrada.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ursula

Liked: Cleanliness
Parking across the Road, safe
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities
this was a great place to stay in ponferrada. we would definitely stay here again.
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Tatiana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
As a frequent traveler, I expected much more from a Marriott-branded 4-star hotel. Marriott should be ashamed to have this property associated with its name. The hotel advertises parking, but there is no true on-site parking—it is located across the street, which is misleading if you’re arriving with luggage or expecting the convenience normally associated with a 4-star property. There is also no proper restaurant for dinner, another surprising omission for a hotel in this category. The room was unbelievably small. There was only about 1–2 feet of space around the queen bed, making it feel more like a cramped hostel room than a 4-star hotel. The furnishings were sparse, and the entire room had a lingering odor of old cigarette smoke. The staff were understaffed and not responsive when assistance was needed. Breakfast was well below average. The selection was limited, the quality was mediocre. Overall, this property falls far short of Marriott standards in comfort, amenities, and service. I would not stay here again and cannot recommend it to anyone expecting the quality normally associated with the Marriott brand.
Stayed 1 night in Jul 2026
Verified

6/10 Okay

Kieran

Liked: Property conditions & facilities
Good for pilgrimage
Stayed 1 night in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You will feel “at home”!

Friendly and helpful staff, made us feel at home while we were visiting Ponferrada for work-related purposes!
Stayed 8 nights in Jun 2023
Verified

10/10 Excellent

sandra

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Adriana Isabel Gabriela

Good customer service
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Melek

Liked: Cleanliness, staff & service, property conditions & facilities
...
Stayed 7 nights in Apr 2025
Verified

8/10 Good

Diego

The only thing to mention as not good is the WiFi. Horrible. Very slow when works, if works. Everything else very good.
Stayed 3 nights in Nov 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities
It's fine for a smaller town, but they could improve significantly by watching the details for example on the entrance. Doesn't feel professional. Feels like a neighborhood hotel which can be good, but not if you're from outside of town. Parking is an issue.
Stayed 1 night in May 2024
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities
Ein enges Zimmer - im Gang kam man schlecht zu zweit zurecht. Große Ablage am Fensterbrett. Zimmer zur belebten Straße. Fenster einigermaßen schalldicht. Parkplätze zB einfach schräg gegenüber den Kreisel durchfahren und dann in der Parkbucht am Garten-Park Auto abstellen. Keine Parkuhr! Die Dame in der Bar hatte keine Cocktails, aber einen echten EIMER an Gin Tonic. Danke dafür - it was a pleasure - die Flasche NORDES musste wohl leergemacht werden. Das bleibt in Erinnerung! Frühstücksbuffet war eher mager bestückt. Ich ging jetzt nicht hungrig vom Tisch, aber lecker geht anders. Lage für´s Auto ganz okay. Für die Templerburg auch - 18 Minuten Laufzeit - man muss nicht näher und teurer in Ponferrada übernachten. Kaum gutes gastronomisches Angebot in der nächsten Umgebung (10 Laufminuten). Im Stadtkern mehr. Problem ist immer die Zeit von 16-20 Uhr - da haben die meisten KEINE warme Küche und ggf ganz geschlossen.
Stayed 1 night in Jun 2026
Verified

6/10 Okay

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El desayuno poca variedad y ningún plato caliente,no reponen lo que se termina
Stayed 1 night in Apr 2026
Verified

2/10 Terrible

Maria De Los Angeles

Disliked: Cleanliness, amenities, property conditions & facilities
No hay aire acondicionado, no pudimos dormir del calor No hay servicio a la habitation Mala calidad de hotel
Stayed 1 night in Apr 2026

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