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"Great"

"Staff was very helpful"

"It was really nice"

"Room was comfortable and clean! Air conditioning works great. Breakfast was convenient. Quiet location."

"1"

"The bathroom was quite small and finicky. The staff was very friendly and helpful. The main floor of the building was great"

"clean"

"Our stay at The Opal and West House was amazing! We stayed for a friend’s wedding and found traveling around the city extremely easy and quick while staying here. There was unfortunately an issue with our AC during the first day of our stay, but Lynsie was so accommodating ensuring us a perfect stay! We can’t wait to come back!"

"We booked two rooms and when we arrived we were told there were not any rooms side by side. Linens were very dingy and appeared to not be clean. One of our rooms had a distinct foul oder and the other smelled of marijuana. We will not be staying here again."

"Nice and clean"

"The room was described as a suite with a full kitchen unfortunately there was no amenities in the kitchen to use it; there was no dishes, glasses, flatware, not one pot or pan, & no coffee machine. After traveling 10 hours for a wedding event, we were in need of an iron and there was none in the room, I had to go out and purchase one. Misleading advertisement as well as the photos of The suite our room had not been cleaned once we were given our keys at 4:00 on the afternoon. Not...

"Expedia gave me a different rate from what they charged my credit card. Expedia told me to pay $267 and they charge my credit card $317. When I call to inquire about the difference the gentleman at the phone just told me that it was expedia problem and not theirs."

"I stayed here for two nights solo, and overall the stay was okay. The staff were very friendly, but it didn’t look like my room was clean upon checking in at all. I’m not sure if the room hadn’t been used in a while, but it’s not something I’m used to seeing when checking into a hotel. It was pretty dusty, and the counter tops and bathroom didn’t look clean at all. The other residents were a little sketchy, so there were moments I found myself constantly looking out of the window to check on my...

"This place was an absolute disaster. The room smelled musty and the refrigerator didn’t work. They gave you a little teeny bar of soap and nothing else to wash yourself off with. The outside of the building is nasty and it’s in a terrible area that doesn’t seem very safe. Stay away, you’ve been warned!"

"Incredible ! Breakfast was out of this world."