โรงแรมใกล้ท่าเรือ Pleasure Point, Big Bear Lake

"I booked a stay just for 1 night and confirmed everything. Got the receipt, cabin number, door code. Etc, early the day of the check in. Drove up there to find out that they double booked our stay and could not accommodate us. We drove 2 hours with 2 babies with us to find out that we can’t stay to a cabin that we wanted. I still appreciated the offers of atleast getting us alternative stay to their property or other properties, but it’s just really inconvenient and waste of time not having what...

"We planned this trip because we had a great time when we stayed here a few years ago and were ready to relax/process grief. We were super disappointed this time around. We got to the property and there was broken glass all over the ground. We had our dog with us so we were hyper vigilant that she did not step on anything throughout our stay. There were stains all over the couch and bed and the remote for the television was sticky. The toilet leaked and the towels smelled awful. The fans that...

"Everything was fine,my kids really enjoyed the playground the only thing that was bothering me was the fridge not working properly my drinks and milk were warm. The cabin was clean and it had everything we needed to make a meal. My family wants to go back next year."

"Great location. Room was very dated. There was hair on a towel and sink. There was a cigarette butt on the ground outside the room door."

"We Love big bear frontier the best . We always book here"

"Everything was well organized and very home like !"

"Great location! Very clean room! Great staff. "

"Great little property close to the town. Cool little fireplace. Everything worked well."

"Really enjoy every moments there . Woman at the front was super nice. Great view with good services (free hot latte every morning). This is a 5 stars hotel !!"

"Perfect little last minute getaway that won’t break the bank. Great location and cool little apartment looking room. "

"No informayion about the property, amenities or how the heater/ac worked was provided. The hotel looked old and unmaintenance by a professional. It looked like an untrained contrator did repairs yo the room. Never staying there again."

"Same-day booking with same-day check-in. When we arrived, there was no office or property manager on site. We had to call to check in, which was easy enough, but their advertised 24-hour service was not accurate. There were no clean towels provided, so we couldn’t shower the first night. I didn’t get towels until the next day after driving to another property they manage to find someone in person. The WiFi password was also not provided, and no one answered calls or messages for hours. There...

"Great location ! "

"The hotel is nice and clean. Great location near the lake. Very quiet and cozy. The coffee was good. Overall, the breakfast is not special."

"Hello. the location is ideal in Big Bear. My room was neat and clean. The staff was friendly and efficient. They were professional and courteous. A couple of maintenance items that could use improvement. The hot tub was not hot. There was a smell of gas leak in the stairwell next to the front lobby. The upstairs third floor bedrooms were very hot at 85 degrees. The hallways upstairs were also very hot. We opened the windows to get some breeze to ease the heat. These appear to be all fixable...

"Great house "

"Clean room"