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"Clean room"

"Breakfast could have been better. More items. Very fast internet connection. Quiet and clean room."

"Great customer service"

"Once I arrived I greeted with enthusiasm, room was clean and parking was easy to enter and exit."

"Clean place and friendly staff! Will definitely stop at this place again next time"

"Kitchen"

"Everything was great except the controlled A/C, it got hot at night."

"I am picky about cleanliness..... it met my standard! Breakfast was so nice & variety of items."

"I was really impressed with how clean, well kept everything was. My room was big and comfortable. Best part was the coffee and hot breakfast every day!"

"My mother, sister and I rented a lake view room with a king size bed and pull out sofa couch and everything was very comfortable and enjoyable. The staff was very friendly and accommodating and went above and beyond to make our stay wonderful!!! Will definitely be recommending the Hyatt Houston in Sugarland."

"I reserved a suite and the hotel claimed my standard room was a suite. I was still charged for the higher price. Then when I arrive, they have no towels. The breakfast was laughably disappointing. Only a sandwich from the freezer and questionable juice. The room phone didn’t work. The room also had an unstable gigantic hot tub instead of a shower. I will never ever come back with this company. Their service has dramatically fallen off a cliff. The night person was also in charge of security. How...

"Yes"

"First and foremost, the receptionist was extremely rude and talk to me like I was ignorant. I’ve never had an issue with checking in when I use Expedia, but he couldn’t figure out for some reason how to get my booking situated. I was stuck at the front desk for way too long, trying to get it figured out and then he finally figured out what he was doing wrong on his end., they will ask you for a deposit, even though you go to Expedia, which is ridiculous, the ice machine didn’t work at all, and...

"Yes"

"Never ever ever ever ever ever go to this establishment"

"The rooms were clean and check-in was smooth. I’ll probably stay here again on my next visit."

"Room clean and staff is friendly"