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"TOURISTS BEWARE!!! Don’t spend your time or money here! They have no respect for guests, just want your money! The conditions of the property was so bad and the staff were so abusive and rude that we left 2 hours after checking in, and they refused to give us any money back! Very rude and unprofessional staff (from reception to management). The receptionist called me names in Spanish. Even with video surveillance present, the management denied it and said everything was great on their end!! The room was dusty and there were bloodstains on one of our pillowcases. Cutlery had food stuck to it from previous guests. Weak and unreliable wifi. When brought this to the reception, they shrugged and said we’re in mountains, this is normal. Overall, not a single word of apology or trying to make up for issues came out of them. "

"Good breakfast"

"Crazy good location, super friendly staff, extremely clean, bright fantastic rooms. Yes, there are stairs that are steep, unless elderly though all good. Would highly recommend!"

"Clean room, smooth check in"

"quiet location, clean bathrooms"

"Great room and view."

"Clean, quiet, great location and super helpful staff. Reco: pay the extra for access to their parking lot if you have a car. "

"Pool was large and beautiful, bar prices very reasonable and the breakfast buffet was extensive and excellent"

"Very friendly and helpful receptionist. Lovely buffet breakfast. The same area becomes a casual dining Italian restaurant in the evenings. The hotel also has a more expensive restaurant a few metres away. The spa has a dry sauna and jacuzzi. Temperature of 32oC was perhaps a little cool but possibly more appealing if the outside temperature was very warm. The room had everything for self catering but was not supplied with washing up liquid or washing cloth/sponge. A drying towel was provided. Very comfortable and quiet. Free parking for motorcycles is close to the hotel and while we made our bikes secure, the area seems safe for your possessions."