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"Always stay here when in SLO"

"The room was not clean when I got in. Clearly the glitter on the side table overlooked by staff. I was exhausted from driving so I just laid down and woke up because the thermostat was malfunctioning and I couldn’t get it to work so at 76 degrees I was roasting. Called the front desk at 1:00 in the morning and Adam couldn’t fix it either and started to scold me about not calling right away and why didn’t I open the window? I was exhausted and fell asleep that’s why, and I didn’t open the window because I needed quiet and I was in a room next to the elevator and people talking. He offered me another room at 1:30 in the morning and I declined because my stuff was out and that would have meant gathering everything, totally waking up and not getting proper sleep for all I had to do in the morning. How is it that a 20 year old staff gets to scold a guest about how they should behave? I called the front desk in the morning and she was equally as rude, telling me I “refused” to move IN THE MIDDLE OF THE NIGHT— Let me make this clear. I did not REFUSE. I hoped I could get through the night— What I want to know is when did Best Western make it a policy to be rude to guests and make it the guest’s fault for not being up to par. After the morning call I tried to sleep until check out, put the privacy tag on my door and just as I fell to sleep, maintenance completely ignoring my DO NOT DISTURB sign. I mean, what is this? I have to pay for rudeness and disrespect? "

"The Spyglass Inn was a perfect location for my wife and I. The room with an ocean view balcony was great. Nice walkway to the adjoining hotels. Will definitely stay here again. "

"Friendly staff. Clean room. Nice ocean view"

"Love the access to the beach, fireplaces , and the pool. It’s close to the pier and downtown "

"Better Beautiful Place to stay "

"The building is getting a bit tired and needs a remodel. They had to shut off the water to make repairs during our stay and there was a mildew smell in the hallway of the 2nd floor"

"Fabulous "

"Nice ocean view clean room nice and accommodating staff "