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"Room was clean, but a little dated. Breakfast was good with a fair choice in a large room. Friendly and helpful staff."

"Great location, easy to find. Clean and modern, all the amenities you need in a room. Only the bed was a bit squeaky, small and right on the wall which you easily hit when you turned. Only reason why I rated 4 out of 5. The breakfast buffet was excellent and all staff polite, helpful and professional."

"Great location, clean room, nice décor. The female staff seemed very nice. I just wished the male receptionist had a nicer tone and welcoming manner; thus, minus one star."

"Nice and close to the tower"

"Nice room, was clean and comfy. Close to tower"

"Very polite staff Super helpful "

"Very nice Hotel,, only a brisk 20 min walk from Pisa station,,Plain & uncluttered room, everything spotless though,, nice coffee machine, all free,, good size shower , plenty hot water, spacious bathroom & again spotless, We had interconnected triple room,, Good size TV in both rooms , & shower , in each,, Nice residents Bar & Lovely common areas to sit & enjoy relaxed quiet Drinks. Beautiful large selection Breakfast in chilled restaurant…Evening meals very good also All Staff very professional & Friendly,, For the price we payed you can not go wrong Highly recommend this Fine Establishment Well done to all..👏👏"

"Poor communication by operator, limited staff availability, and inflexible to guest circumstances"

"Our rooms had ill-fitting single framed windows that allowed the noise from revellers in to roomsinto the rooms until around 0430. My showers was"