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"The room air conditioner wouldn’t get pass 72 degrees. The restaurant on top was closed for the weekend."

"Property isn’t even open yet. Still under construction. Expedia and Marriott confirmed my reservation and accepted payment. Unbelievable. "

"God breakfast, helpful staff"

"I keep coming back to this Best Western when I'm in Spartanburg. From comfortable bed, well appointed Breakfast Bar to small outdoor pool and clean rooms. Always a great stay."

"Loved breakfast buffet!"

"The staff was helpful and informative. The rooms were clean and the beds were comfortable."

"Went for a softball tournament-terrible. The elevator didn’t work so we had to carry all the coolers, bags etc up stairs at the end of the hall- and only one end because they were painting the other stairwell. Pool was closed down so team couldn’t use that. The one washer was broken so we couldn’t wash uniforms. Tiny fridge that didn’t cool and knob was missing- no freezer or microwave in the room. Food and drinks weren’t cold, so had to use coolers, then carry up and down steps. Had to ask...

"Property very clean… staff members 5 out of 5… very pleased…"

"We had such a smooth and friendly check in. Each staff member was kind and helpful. We had a beautiful breakfast at the onsite restaurant and really enjoyed the coffee service in the morning. Thank you for a wonderful stay!"

"We stayed at this hotel for one night and everything was great. Loved everything about our stay. Awesome!!"

"Cheap place to spend the night."

"Friendly, clean and convenient."

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"The bed makes a tin can sound every time you moved in it. No maid service to even empty the garbage. No Kleenex in the room or extra toilet paper. Even found a bottle cap under an item from the previous guest."

"First of all they wanted to copy my Drivers license which I polity said NO and because it was a third party booking they didn't copy my licence. When I asked for more towels they must of thought I was going to steal them, because I had to turn in you dirty ones before they would give me clean ones. I normally do stay in a Patels hotels but I had no choice this time, My lawyer said not to ever give them my licence to copy,,, EVER"

"for 78$ i,d say i got what i paid for. property need a serious overhaul in all areas. especially bathrooms and A/C. not horrible, but would not say was good either"

"I called prior to booking to ask if there was room for a pick up and 40' trailer to park and was informed that there was. upon arrival, there was not enough room to easily pull in and park the truck and trailer. The room was dirty and this is not an area to want to book in if you have children with you. To top it off, the receiver hitch on the truck was missing."