Search Hotels in Pinecrest, Phoenix

"This is a beautiful hotel that is also part gallery. "

"We went for our Anniversary and visit our daughter and grandson. The resort is beautiful . The staff was friendly and the front desk was extremely helpful with all our questions needs. We cannot wait to comeback. "

"My only complaint would be the tub was a little clogged. Everyone was nice "

"So nice and friendly and clean!!!"

"Felt little scatchy"

"We recently stayed at this hotel and overall had a good experience, primarily thanks to its excellent location and the condition of the property. The room was a decent size, though storage space was quite limited, which made unpacking a bit challenging. A big plus was that we were able to check into our room before the official check-in time — a thoughtful gesture we really appreciated. However, there were some areas that could be improved. The room was located close to an air conditioning unit, so it was quite noisy throughout our stay. The staff were generally friendly, but at reception, they often seemed distracted or disinterested in assisting current guests. While they tried to help, it sometimes felt like they weren’t fully listening to our questions or concerns. The biggest disappointment was the housekeeping — room cleaning was virtually nonexistent, and when we did interact with the cleaning staff, they did a poor job. All in all, this hotel’s location and early check-in were definite highlights, but the service, especially housekeeping and attentiveness at reception, left a lot to be desired. With some improvements in guest care and cleanliness, this could be a fantastic place to stay."