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"I didn’t get the room I booked. They said Expedia had wrong pictures. "

"Excellent stay. Great location for ski lifts especially with the escalators! The pool and spa area were great. Kids loved having a pool. We stayed in a 6 person 1 bedroom apartment and would definitely stay again!"

"Room was clean, staff very friendly. Really close to the slopes and the introduction this year of no booking of sauna and steam room was a bonus. "

"Ski in ski out right by lifts couldnt fault anything. Lovely to enjoy suna steam room and pool after a day of skiing. Great location closes to shops and restaurants. "

"I would have preferred an evening menu that you could choose rather than the set menus. Breakfast was excellent. The massage lady I had was superb. The reception was hit and miss. I tried to book the evening meal there but was told to book it at the restaurant however no one was there to take the booking so I had to keep going back. The bar staff were great and the happy hour and afternoon tea was a great touch. No towels at the pool was annoying when the spa people were away you couldn’t get a towel. I think the spa should be free for guests all day it just the morning. Pool table and games is good. Room cleaner kept coming into the room when the do not disturb ticket was on the door. The dryer in the ski boot room didn’t work in the locker. The location and design of the hotel was great. All in all a fabulous holiday. Thank you "

"Nice staff. Functional rooms and helpful staff."

"The apartment was not as the pictures described it on the website, very misleading. Kids bedroom with no windows and had black mold on the ceiling There was also no window in the bathroom and extractor fan did not work, so also had black mold Toilet sink had come away from wall, the shelf was propped up with bits of paper The kitchen had kick boards missing, the fridge didn’t work properly and was generally old and tired looking The second night (Sunday) there was a big party in the room next to reception and outside it in the parking area, screaming shouting and drinking outside our window until about 2 am when the ambulance arrived "