Skip to main content

Patong Paragon Resort & Spa

5.0 star property
Travelers sip cocktails at the swim-up bar or unwind with spa treatments, while families enjoy dedicated pools and complimentary cabanas

Choose dates to view prices

Near Patong Beach, Patong Paragon Resort & Spa offers a retreat with swim-up and poolside bars, a seafood restaurant, sauna, steam room, and massage services. Families enjoy the outdoor pool, separate children's pool, and free cabanas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is ฿2,069
฿2,456 total
includes taxes & fees
7 Jun - 8 Jun

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Executive Suite

Executive Suite | In-room safe, individually decorated, individually furnished, desk

Executive Suite

  • City view
  • 106 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished, desk

Deluxe Room

8.0 out of 10
Very good
(15 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

In-room dining

Junior Suite, 1 King Bed

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Presidential Double Room

Presidential Double Room | In-room safe, individually decorated, individually furnished, desk

Presidential Double Room

  • Sea view
  • 105 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite with Balcony

Junior Suite with Balcony | Living area | 43-inch LED TV with digital channels, TV, books

Junior Suite with Balcony

  • 96 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, Pool Access

Deluxe Room, Pool Access | In-room safe, individually decorated, individually furnished, desk

Deluxe Room, Pool Access

9.0 out of 10
Wonderful
(4 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

You may also like

Ad

M Social Hotel Phuket

Patong
  • Pool
  • Hot tub
  • Kids’ pool
  • Parking included
9.2 out of 10, Wonderful, 187 reviews
The price is ฿2,480
฿2,944 total
includes taxes & fees
19 May - 20 May
M Social Hotel Phuket
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Patong, Patong Paragon Resort & Spa is in the mountains and on the beach. Bangla Road is a notable landmark, and the area's natural beauty can be seen at Patong Beach and Karon Beach. Kamala Beach and Surin Beach are two other places to visit that come recommended. With waterskiing, parasailing and windsurfing nearby, you'll find plenty of adventures in the water. Visit our Patong travel guide
View more Resorts in Patong
Map
280 Prabaramee Rd, Patong, Phuket, 83150

What's nearby

  • Patong Beach
    Patong Beach
    2 min walk - 0.2 km
  • The beach and blue sky /Fishing boat on the sea in phuket Thailand/Beautiful beach under sunshine in Andaman sea/At kalim beach nearly Patong beach Phuket Thailand/
    Kalim Beach
    10 min walk - 0.9 km
  • Bangla Road
    Bangla Road
    19 min walk - 1.6 km
  • Phuket, Thailand - February 17, 2015: Jungceylon shopping and entertainment with fountains largest shopping mall in Phuket, Thailand
    Jungceylon Shopping Center
    3 min drive - 2.7 km
  • Nurul Islam Mosque
    9 min walk - 0.8 km

Getting around

  • Phuket (HKT-Phuket Intl.)
    51 min drive

Restaurants

  • Meg Khram The Sunshine Restaurant
    2 min walk
  • FUGA FUGA
    1 min walk
  • Lobby Bar
    3 min walk
  • Ozone bar
    3 min walk
  • The Deck Beach Club Patong
    4 min walk

About this property

Patong Paragon Resort & Spa

  • Luxury family-friendly resort near Patong Beach
  • Located close to Bangla Road, Patong Paragon Resort & Spa provides a swim-up bar, a poolside bar and a corner/local shop. For some rest and relaxation, visit the sauna or steam room, and indulge in a Thai massage, aromatherapy or a manicure/pedicure. The on-site seafood restaurant, Catch and Grill Seafood, features a poolside location and dinner. In addition to a free daily manager's reception and a terrace, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An outdoor pool and a children's pool, along with free cabanas, sunloungers and a swim-up bar
    • Free self-parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
    • A TV in reception, luggage storage and meeting rooms
    • Guest reviews say great things about the helpful staff
  • Room features
  • All 121 individually furnished rooms include comforts, such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches, such as air conditioning and separate sitting areas.
  • More amenities include:
    • Highchairs, children's dinnerware and childcare services
    • Rainfall showers, deep-soaking baths and free toiletries
    • 43-inch LED TVs with premium channels
    • Wardrobes/cupboards, balconies and separate sitting areas

Similar properties

Aerial view
Phuket Graceland Resort And Spa
Patong
  • Pool
  • Hot tub
  • Spa
  • Kids’ pool
8.8 out of 10, Excellent, 1,014 reviews
The price is ฿2,471
฿2,933 total
includes taxes & fees
10 Jun - 11 Jun
Phuket Graceland Resort And Spa
Compare similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: THB 350 for adults and THB 175 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Catch and Grill Seafood
  • Pool Bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Children's pool
  • Games
  • Gym
  • Karaoke
  • Library
  • Music library
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,024 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Free pool cabanas
  • Garden
  • In a national park
  • In the mountains
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Manicures/pedicures
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 2008
  • Communal living room
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Day bed

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 43-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for THB 1500.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately THB 350 for adults and from THB 175 for children
  • Airport shuttle fee: THB 1200 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: THB 1200 (one-way), (up to 11 years old)
  • Rollaway bed fee: THB 1500.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision

Frequently asked questions

Does Patong Paragon Resort & Spa have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Patong Paragon Resort & Spa?

As of 12 May 2026, prices found for a 1-night stay for 2 adults at Patong Paragon Resort & Spa on 7 Jun 2026 start from ฿2,069, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Patong Paragon Resort & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at Patong Paragon Resort & Spa?

Self-parking is free at this property.

What time is check-in at Patong Paragon Resort & Spa?

Check-in begins at 2:00 PM.

What time is check-out at Patong Paragon Resort & Spa?

Checkout is at noon.

Does Patong Paragon Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of THB 1200 per vehicle applies.

Where is Patong Paragon Resort & Spa located?

Located in Patong, this beachfront resort is on the boardwalk and within 1 mi (2 km) of Patong Beach and Bangla Road. Karon Beach and Kamala Beach are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Patong Paragon Resort & Spa Reviews

7.6

Good

8.2

Cleanliness

7.6

Location

7.4

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 106 out of 323 reviews
Rating 8 - Good. 113 out of 323 reviews
Rating 6 - Okay. 56 out of 323 reviews
Rating 4 - Poor. 19 out of 323 reviews
Rating 2 - Terrible. 29 out of 323 reviews

Reviews

Verified

10/10 Excellent

IFEREIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was Amazing! Clean rooms and very big.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Jorja-Lee

Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff, beautiful room with great amenities in a wonderful location
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Taryn

Liked: Cleanliness, property conditions & facilities
Very nice rooms that were large and clean. Good breakfast in the mornings. Great price!
Stayed 4 nights in Nov 2025
Verified

8/10 Good

AARON

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were exceptionally clean and the staff always went above and beyond! The resort overall looks kind of aged and could use updates. The breakfast staff was always accommodating and amazing! Checking in and out was an easy process. Location is great, and close to almost anything you would want to do in Patong. The crossing guards were awesome, and we appreciate all of their help crossing the road. Patong will always have a special place in our hearts. Thank you everyone!
Stayed 8 nights in Nov 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities
Clean of the room, security outside always helped us cross the street. There was a lady in the reception Kun, I must say she knows hospitality by heart!!! Always there for support, guidance I must say she should be rewarded.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with friendly and helpful staff, great location, with plenty of amenities near by.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
We had pool access room was great room clean and room got cleaned every day bed was a bit hard but slept ok huge bathroom! Staff were great really friendly and easy to deal with!also breakfast was great and had a wide range of selection for everyone would definitely recommend and definitely stay there again. Location was great in a quiet area just across from the beach and 7/11 straight across the road also heaps of food options in walking distance
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingplace to stay close enough to everthing but quiet and a very short walk to beach. Excellent breakfast and the swim up room was perfect!
Stayed 7 nights in Apr 2025
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff, lovely pool, and close to everything without being too noisy
Stayed 6 nights in Apr 2024
Verified

10/10 Excellent

Songwon

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed with our family of three, including our 5-year-old daughter. We had a very comfortable stay. The breakfast was delicious and had a wide variety of options. There was a lot of traffic on the road, but the staff stopped the car when our child was passing by! The pool was just the right size. One thing that was disappointing was that we told them to come for cleaning because it was my daughter's nap time, but they didn't come until late in the evening. Other than that, the staff were very helpful!
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Inderdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to the beach. Walking distance to Bangla rd and many restaurants
Stayed 4 nights in Apr 2024
Verified

8/10 Good

Brunilda

Liked: Staff & service
Disliked: Cleanliness
The hotel was in a very good spot. Walkable to the beach and restaurants. Staff were very friendly and helpful. The only disappointment was the cleanliness of the hotel and the furniture was old and needs replacement.
Stayed 13 nights in Feb 2025
Verified

10/10 Excellent

Lougelyn

Liked: Cleanliness, staff & service
Location. 1 minute walk to thebeach. A lot of shop and reatuarants in less than a minute walk.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and the pool area is amazing for relaxation. The staff are lovely and incredibly helpful. Our buffet breakfast had such a great selection and was a great way to start each day.
Stayed 5 nights in Apr 2024
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value, we enjoyed our stay

We enjoyed our stay here. The location was good, near the beach, shops and some nice restaurants but not as crazy as further south in Patong. The main road next to us was a little difficult to cross with our 2 year old, you basically just have to walk out in front of cars and they have to slow down to let you cross. The hotel was pretty good value with a nice pool and buffet breakfast included. The pool was very quiet despite what seemed like a lot of guests staying. The staff were friendly and helpful.
Stayed 8 nights in Apr 2025
Verified

10/10 Excellent

Naylah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was amazing. They were so nice and kind, things were clean. No stains. I definitely will be coming back. Also has a good selection of breakfast items, and a nice selection of room service items. Definitely, get the room that has pool access.
Stayed 4 nights in Jan 2024
Verified

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is one of the best places I've stayed in phuket. They have the most friendly staff and are always there at your every need. Everything is right there. There is only 1 negative thing i can say and that its very hard to cross the street right outside the hotel, as there is a round-about to the right and it gets very busy. 5 stars for sure.
Stayed 9 nights in Oct 2023
Verified

10/10 Excellent

Denean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time to Thailand and to Phuket. My only information about this hotel was through reviews and pictures. I was not disappointed!! The hotel looks just like the pics!! I was really impressed with the size of the room. Breakfast was a lovely buffet with lots of variety. The property is righy over ghe rd from the Patong beach! And also walkable to other tourist attractions as well as resturants. I will absoloutely stay here again and recommend to others
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were wonderful. The travel desk staff also very helpful and provided reasonable prices for excursions and great advice about potential weather conditions on the islands etc. We really enjoyed our stay here. There is a 7/11 across the street, a massage place just down the road, a restaurant across the road, and a laundry lady next door who did a wonderful job of washing and folding our laundry for 50 baht/ kilo and returning it to hotel reception 24hrs later. Unfortunately there were some guests that didn’t know how to use their manners at the breakfast buffet but cannot fault the staff at all. They were wonderful and always willing to assist. It is located on the outskirts of Patong but that’s what we wanted. Get the bolt/ grab app and easy taxi/ tuk tuk to get you into the heart of the action when that’s what you want. The pool area is lovely and swim up bar served great cocktails! We really enjoyed our stay here. Thank you for having us! If we return to Phuket, we’ll definitely come back!
Stayed 7 nights in Jun 2025
Verified

4/10 Poor

Jackie

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The area was really cool, close to the beach and just the right of the beach club is a local bar area on the rocks that has Stunning view of the sun set. I had a pool access room that was super cool and stunning but the down fall was the bed was very hard, I also asked for a double bed on booking and it was made as two singles so ask to get it made as one they didn’t even get me get me a bigger blanket just used the two singles also didn’t have a flat sheet just a blanket that I thought was odd as most places have fitted, flat and blanket.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service: Excellent staff, polite, friendly, helpful, happy. Location: Close to the beach & parasailing & jetskis. 7-11 across the road. Chemist, Money Exchange & Laundry are basically next door. Easy walk to everything nearby. Facilities: Some maintenance is overdue (like some AC's and pool area) but the building, rooms and facilities are generally in good repair, very clean and overall no complaints. We had 5 rooms and no issues to report.
Stayed 13 nights in Apr 2024
Verified

8/10 Good

TAKAKO

Liked: Cleanliness, staff & service
It was nice that the free breakfast was a little different every day. Multigrain bread is very delicious. A chef cooks for over 200 people by himself. There aren't many shops nearby, but if you're going to the beach, it's not too noisy, so it's recommended. The room and bathroom were very spacious and comfortable, but there weren't many electrical outlets and it felt a little bit dated.But it’s very clean, recommended for people who don't require many amenities.
Stayed 2 nights in May 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service

Little oasis on the outskirts of the Patong.

This was my second stay at the Paragon Resort & Spa. It is like its own little oasis when in the pool. To stay current the hotel will need to complete some renovations as the building is starting to look old. Things like mattress and pillow comfort could be improved and towels with ripped edges. These little things will help elevate the hotel. Having a drink offer to keep people at the hotel bar/swim bar longer would be a good idea. Making a big investment in setting up an 5 star spa could help bolster the property. The staff are very friendly and I’d highly recommend the hotel to others looking for a reliable place to stay just outside the hustle and bustle of Patong.
Pool Access Room view
Room service meal
Stayed 12 nights in Oct 2024
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Delux Room I was in is very spacious, Shower and bathtub also very spacious and my view from my windows and balcony of the hotels swimming pool absolutely fabulous to wake up to every morning or afternoon. The hotel location is also great being only 2 mins walk to Patong Beach. The staff were very polite and helpful to solve any issues too. I would absolutely recommend this hotel to anyone wishing to visit Phuket! The only issue I would be critical over which is not unique to this hotel but most hotels I've been to around the world, is to invest in better TV program packages, like cable TV or satellite for when we prefer to stay in the room and relax, I know this may be costly but hotels need to realise that the holiday experience includes relaxing in your room. Overall, 5 out of 5 for my Patong Paragon Resort & Spa experience.
Stayed 21 nights in Oct 2023
Verified

8/10 Good

kevin

Liked: Cleanliness, amenities, property conditions & facilities
We were very excited to spend 5 nights here based on the reviews I had read. The hotel is indeed very nice and the breakfast buffet was excellent. Attention to detail by management is sorely lacking however. I hate petty negative reviews but need to note: 1 Our flight to Phuket was delayed by several hours. I called the hotel twice from our departure airport to give them revised arrival time. I was assured our hotel arranged transport would be waiting for us. It wasn't and another phone call to them from Phuket airport got us a ride - 30 minutes later. Should have simply taken a cab. 2. When we arrived at 8:30 pm to check in we were advised that the 2 rooms we booked with king sized beds in each were ready?. I had confirmed directly and in writing that each room was to have twin beds. Four 65 year old men - good friends but not couples who did not want to sleep with each other. Front desk requested no change that night and that rooms would be reconfigured the next day? We refused so again we had to wait - this time for an hour for same. 3. We left for golf each morning at 830 and returned around 4. The first 4 days neither room was made up on our return - despite daily reminders at front desk to do so. Again - get out of room and wait while maids turned them over. I actually met with "hotel consultant" Wanida Khamsathien who listened, said she was sorry, and offered a free round of drinks by the pool. I think she should have done more. Nice place but management lacking.