Dirty, mismatched furniture, unfriendly staff, breakfast closed, pool closed and could not get a receipt.
รีวิวที่ตรวจสอบแล้ว
8/10 ดี
YechielNRebecca
3 ม.ค. 2023
ชื่นชอบ: ความสะอาด, ความสะดวกสบายของห้องพัก
It was a great place to stay. A bit run down looking from the outside, but the inside of the room was like a little apartment. The bathtub made up for everything. This was the main reason why we chose it.
Not near the city center.
Overall this place should not be condemned but should be closed while they are Continuing construction or whatever improvements they intend on performing.
The inside was beautiful, reminded me of an updated studio apartment. Exterior was poor; tall weeds in the entrance areas, broken tiles and busted concrete at main and patio entrances. Road was riddled with pot holes in front of the rooms.
This is NOT 3 Star Hotel. I can see where it once was, but with a broken window and ac unit, they can no longer hold that status. I could go on, but let me finish with, during our 5 day stay, housekeeping never ince checked in on us.
Dirty, promised amenities not delivered, unsafe with police present all the time, no room service for the entire week, we had to gather and dispose of our own trash—no one should rent these rooms!
Did not like the fact that it was a homeless shelter very deceiving I asked the girl when I checked in she told me no and then I asked her why there were so many police officers around and she says just to keep the peace then there was a homeless man right in front of our door right next-door, digging through the trash
Our original room stunk. They gave us a less stinky room. There was a police vehicle in the parking lot constantly. The key never worked. They have no pool, no lobby even. Never again.
This place is disgusting. Cigarette hole in the bedspread, walls and baseboards nasty with splatters of something. Bathtub was old and dirty with something on the tub floor. No coffee pot.
I paid $150 for this nasty place and I am not happy!!!
There were people living in the rooms, they said they were in a program. That was not diclosed on the wb site. The pictures are very outdated and misleading to the property. The room was ok but there was no breakfast provided as stated. I would not recommend this half way house to be on your website as a hotel.
I’m looking for a refund. I did not stay at the property which in there description failed to mention it’s a homeless and halfway house. It was not as it is described per your listing. I did not feel safe staying there with my parents. We also learned that police are often called to the hotel.
Advertised breakfast and daily housekeeping. Neither was provided. Advertised coffee in room. There was none. Sink would not drain. Pictures of room in ad was misleading. Don't book without checking into what you are getting.
Please do not stay here unless you are homeless. This is literally a homeless shelter in which the state of Arizona rents rooms for homeless. This is fine -- it's actually a great program. But don't charge me two hundred dollars a night to stay at a "resort" when that isn't what it actually is. The paid on-duty police officer is there for a reason. Book your room somewhere else. Also:
- Expedia offers money-back insurance but won't honor it unless there is a sudden death in the family or job loss. You won't get your money back when you realize the "resort" you booked is a crack den.
This facility enforced COVID protocols even though our government and the WHO have determined that COVID is no longer a threat. They claimed that the pool and hot tub was closed due to these protocols. They also closed the lobby and limited the "free" breakfast. The clerk was friendly and the room was clean, but that's the best I can say. They no longer patrol the grounds. There were "working" professionals in the back lot. Several characters that appeared homeless roaming the grounds. I felt very unsafe outside of the room. This will be our last visit to this establishment.
This is a homeless shelter, the amount of people on the chairs outside their rooms is an obvious give away that these are long term residents.
The lobby is closed for some reasome, preventing reasonable check-in processes. It took me 45 minutes to get into my room because rhere were people in front of me when I arrived and even more people when my key didnt work. One person is not enough.
No Pool, No Breakfast yet priced like a 4 star hotel. Blows my mind this place is in business. I had intended on staying a second night, but the old ladies, smoking their swisher sweet in the night gowns outside their rooms staring at me has scared me away.