Search Hotels in Canyon Trails, Phoenix

"There were no utensils also the room had no roll shade to keep the room dark I informed the front desk guy with bald head and he replied that there are two shades one in front and one right behind it when we returned Thursday evening we checked and there was no second shade. The first morning the sun was so bright when I awoke from a deep sleep I thought the room was on fire was unable to sleep comfortably due to all the light outside, we were also given a handicapp room our beds were very low we didn’t realize this was a handicapp room until we were departing, we assumed that this was the style, so overall lack of sleep was no good for us "

"Clean room, nice breakfast at their restaurant"

"We were pleasantly surprised at the cleanliness, the size and how cute the rooms (suites) were. The rooftop pool and gathering area are absolutely beautiful. I actually went in the cold plunge for 1 minute. So, refreshing. We loved all the little extra amenities, and the workout area. The staff were all very pleasant and helpful. I would definitely recommend staying here, and if we are ever in Phoenix again, we will be staying here again. ☺"

"Everything perfect "

"Very nice modern unit with plenty of space for a multi day stay. Great amenities between the properties, especially the pool and deck area. Nice location allowing walking to both the ballpark area and Roosevelt Row. "

"staff was amazing"

"very cool modern artsy decor liked the fancy amenities comfortable bed negative: expensive a hip place to stay at"

"I have stayed here a few times because I love the vibe, and before this last experience I had genuinely raved about the property and looked forward to coming back. Unfortunately, this most recent visit felt very off. Before going to the pool, hotel staff stopped guests to search their bags. Since I had already checked out that day and was heading to the airport later, I had my laptop bag with me containing my personal belongings. When I was asked to “check my bag,” I assumed they meant checking it for safekeeping. I politely declined because I needed access to it for work. Instead, I was firmly told, “No, I need to search through your bag.” She then proceeded to sift through my personal bag in front of other guests and my female co worker, pulling out my underwear and change of shorts while people were standing nearby waiting to be seated. It was incredibly uncomfortable, unprofessional, and honestly inappropriate. I can understand security measures for non-guests, but I was a paying hotel guest. What exactly was the concern — that I might have a granola bar or a bottle of water in my backpack? The entire interaction felt excessive and unnecessary. Taking this policy to this level feels completely unacceptable, especially as a professional who often stays at hotels and works remotely by the pool while traveling. Working poolside is very common for me, but exposing myself to the humiliation of having my laptop bag searched before entering is enough to make me think twice!"

"We stayed there twice, a week apart on our way to and from California. The hotel was disgusting. The rooms smelled of stale coffee, the bathroom grout was full of mold. The ice machine can’t have been cleaned ever because we were pulling out cubes filled with black mold and sludge. The breakfast wasn’t any better. The scrambled eggs were burnt and wet. There was a puddle of condensation at the bottom of the eggs… plus the turkey sausage was so dry the skin was pulling from the meat and it tasted like it was about to go rancid. Very poor quality hotel. No interest in ever visiting again. Yuck!"