4/10 แย่
Braeden, Waukesha
2 ต.ค. 2025
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I arrived around 10:00pm. The room key they gave me did not work. I came down to the desk, and they told me that I needed to keep it separate from phones or magnets. Brought it upstairs again after confirming it was set for the correct room, still didn’t work. They then changed me to a new room. This time the key worked, but the room was in terrible condition. The deadbolt on the door did not lock. I informed staff of this, and they said maintenance would be there that night or the next morning to fix it, neither of which happened. The room smelled faintly of smoke. The door had multiple dents in it, which were patched with duct tape. The carpet was covered in stains, some of which were sticky. The carpet did not appear to have been recently vacuumed. The air vent above the desk constantly leaked water. The TV guide did not indicate the correct programs. The breakfast offerings were bleak at best, with a few bland scrambled egg pucks or pieces of sausage available, plus dry cereal and a waffle maker. The food did not taste fresh or have any flavor. The staff was friendly when I interacted with them, but they didn’t seem overly interested in solving any of my concerns (room key, deadbolt). The only silver lining to this place was its proximity to the airport. If I would have read the property’s reviews prior to my trip, I definitely would not have stayed here.
Braeden
เข้าพัก 3 คืน, กันยายน 2025
