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The Global Ambassador

4.5 star property
Luxury hotel with 4 restaurants and full-service spa

Choose dates to view prices

Photo gallery for The Global Ambassador

View from room
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4 restaurants, breakfast, lunch, dinner served; French cuisine
Couples treatment room(s), sauna, steam room, facials
Mountain view
A poolside bar, a terrace and shopping on-site are just a few of the amenities provided at The Global Ambassador. Indulge in a massage and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and French cuisine. Fitness classes and yoga classes are offered at the health club; The Global Ambassador also has a firepit, a coffee shop/cafe and a garden. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as dry cleaning/laundry services and an outdoor entertainment area.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Pet-friendly
The current price is ฿20,368
฿24,492 total
includes taxes & fees
2 Nov - 3 Nov

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or higher
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 22 of 22 rooms

View all photos for Room, 1 King Bed, Accessible (Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Camelback)

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible, Terrace (Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Accessible, Terrace (Camelback)

Highlights

Furnished balcony
Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Accessible

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Accessible (Petite Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Accessible (Petite Camelback)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Accessible

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, Accessible

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Suite, Accessible

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Camelback)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Balcony (Camelback)

Highlights

Furnished balcony
Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • 43 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Camelback)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Terrace (Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace (Camelback)

Highlights

Furnished balcony
Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • 74 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

9.6 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Camelback)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 84 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, 1 Bedroom

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 84 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Petite Camelback)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Petite Camelback)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Presidential Suite

Highlights

Furnished balcony
Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Separate bedroom
Designer toiletries
Hairdryer
  • 186 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Petite)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Petite)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Pool View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Pool View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Studio Suite

Highlights

Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
Private bathroom
  • 70 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Terrace

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Terrace

Highlights

Furnished balcony
Separate sitting area
Connecting rooms available
LED TV
Hypo-allergenic bedding
Designer toiletries
Hairdryer
Bathrobes
  • 74 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Map
4360 E Camelback Rd, Phoenix, AZ, 85018

What's nearby

  • Biltmore Fashion Park - 4 min drive - 4.2 km
  • Arizona Biltmore Country Club - 4 min drive - 3.8 km
  • Arizona Biltmore Resort - Links Course - 6 min drive - 5.3 km
  • Scottsdale Fashion Square - 7 min drive - 6.1 km
  • Camelback Mountain - 17 min drive - 7.2 km

Getting around

  • 38th Street - Washington Station - 8 min drive
  • Sky Harbor International Airport (PHX) - 11 min drive

Restaurants

  • ‪Circle K - ‬2 min walk
  • ‪La Grande Orange Grocery & Pizzeria - ‬20 min walk
  • ‪Le Âme - ‬1 min walk
  • ‪The Henry - ‬5 min walk
  • ‪Théa Mediterranean Rooftop - ‬1 min walk

About this property

The Global Ambassador

Luxury hotel near Biltmore Fashion Park
You can look forward to a poolside bar, a terrace and shopping on-site at The Global Ambassador. Indulge in a massage and a facial at the on-site spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and French cuisine. Fitness classes and yoga classes are offered at the health club; The Global Ambassador also has a firepit, a coffee shop/cafe and a garden. In addition to dry cleaning/laundry services and an outdoor entertainment area, guests can connect to free in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • An outdoor pool along with cabanas, sunloungers and pool umbrellas
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge) and a 24-hour front desk
  • Meeting rooms, local meal delivery service and smoke-free property
  • A music library, a gift shop and massage treatment rooms
Room features
All 141 rooms feature comforts such as separate sitting areas and bathrobes, as well as thoughtful touches such as free WiFi and desk chairs.
Extra amenities include:
  • Bathrooms with designer toiletries and showers
  • 65-inch LED TVs with cable channels
  • Wardrobes/cupboards, separate sitting areas and coffee/tea makers

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The price is ฿10,578
฿13,868 total
includes taxes & fees
23 Nov - 24 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 30 for adults and USD 15 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • Le Ame
  • Le Market
  • Lobby Bar
  • Pink Dolphin
  • Thea

Things to do

  • Books
  • Fitness classes
  • Full-service spa
  • Health club
  • Music library
  • Outdoor pool
  • Pilates classes
  • Shopping
  • Yoga classes

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 4,600 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Firepit
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Hardwood flooring in room
  • Lift (183 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 65-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 45.23 per accommodation, per night.

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 30 for adults and from USD 15 for children
  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Global Ambassador
The Global Ambassador Hotel
The Global Ambassador Phoenix
The Global Ambassador Hotel Phoenix

Frequently asked questions

Does The Global Ambassador have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at The Global Ambassador?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at The Global Ambassador on 2 Nov 2025 start from ฿20,367.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Global Ambassador pet-friendly?

Yes, this property allows dogs (limit 2 total). There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at The Global Ambassador?

Valet parking is available for USD 35 per night.

What time is check-in at The Global Ambassador?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at The Global Ambassador?

Checkout is at 11:00 AM.

Where is The Global Ambassador located?

Located in Camelback East, this luxury hotel is within 3 miles (5 km) of Arizona Biltmore Country Club, Arizona Biltmore Resort - Adobe Course and Biltmore Fashion Park. Camelback Mountain and AMC Esplanade 14 are also within 3 miles (5 km).

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The Global Ambassador Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 140 out of 162 reviews
Rating 8 - Good. 10 out of 162 reviews
Rating 6 - Okay. 5 out of 162 reviews
Rating 4 - Poor. 2 out of 162 reviews
Rating 2 - Terrible. 5 out of 162 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Craig H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and hotel are very friendly and accommodating. We had a wonderful visit and would recommend to anyone traveling to Phoenix
Stayed 4 nights in Oct 2025

10/10 Excellent

Alejandra

Liked: Amenities, property conditions & facilities
A great place to be, great restaurants, great vibe
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, friendly service, amazing bars and restaurants!
Stayed 2 nights in Feb 2025

10/10 Excellent

Sebastian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 3 nights in Jul 2025

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time at the global ambassador hotel in Scottsdale everything was excellent except he hotel is amazing and staff and service they were the best team very friendly went there for couple days for my birthday and we had the best time we definitely were coming back to the global ambassador hotel because everything was amazing and we’re coming back soon I will give them all 5 star best hotel ever in Arizona i highly recommended
Stayed 4 nights in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lively vibe but small for big events, there conventions consume the whole small property. The place is new, so the furnishings are new but they are not of the quality that will wear well - the food was exceptional both in the Resteraunt and room service, neither cheap and room service tacks on a 20% service charge and expects you tip on top of it - a 40% tip on expensive food? ridiculous! The Staff is over the top nice, super friendly, you can see they are making a point of it and they were great!
Stayed 2 nights in Oct 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities
Spa awesome and rooftop bar also
Stayed 3 nights in May 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities
What a
Stayed 3 nights in Aug 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jan 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the valet staff were excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second time staying at the Global and love it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Service and amenities are top notch. We will be back
Stayed 2 nights in Oct 2024

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel - the amenities are top notch and the dining options are all wonderful. Can't wait to return again.
Stayed 2 nights in Feb 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Very friendly staff and very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Every detail is immaculate. Rooftop bar is gorgeous at night. Rooms are lovely. Staff and hospitality is superb. They have truly thought of everything!
Stayed 1 night in Dec 2024

10/10 Excellent

Edward J

Beautiful, hip, bustling.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast service excellent front desk service exc

Enormous TV is nice. Movement. Light in toilet room is nice feature. It would be nice to have a wand in the shower
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Crown Jewel of Scottsdale

Exceptional Hotel! Definitely the newest crown jewel for Scottsdale. As an avid traveler I normally at stay at Four Seasons, Waldorf etc. I would venture this is on par with high end luxury but with the boutique feel with an intimate personalized experience.
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would give 5 stars but we were incorrectly charged a dining bill on our room and awaiting a refund. Property was maintained very well, lots of dining options, very busy on the weekend. Great views on the rooftop for golden hour.
Stayed 2 nights in May 2024

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I checked in and was assisted by Tatum Wahl, it was a great experience. She was incredibly welcoming and helpful. Landon and Lyle at the front desk were outstanding throughout my stay. Rico from in room dining was terrific. Chef Jason Hua was incredibly sweet and took the time to have a nice conversation, as I happened to share an elevator with him and started the conversation by complementing him on the outstanding food. The hotel met and exceeded expectations with the amenities, food quality which is 5 star and beyond and the incredible customer service. Everyone went out of their way to remember me by name. Truly a magnificent 5 star experience in all aspects.
Stayed 6 nights in Sep 2024

6/10 Okay

NIkki

Disliked: Cleanliness
This is a new hotel. Only been open for 4 months. Honestly I was disappointed in several things and won’t return. This hotel claims to be a 5star resort. It is far from it. Unkept common areas such as the brand new carpeting had stains in several places, carpets were not regularly swept, dirty mirrors all over the hotel, elevators were dirty, sink in my room was clogged & I reported it 3 times before someone came to fix. The pool closes at 6pm so that was another big disappointment. The food and drink served at the pool were wonderful. Room service food was terrible. The bathroom sink furniture is banged up. Does not look like it’s a new hotel! For the price I paid per night, I would not stay here again. It was not a well kept, 5 star hotel!!!
Stayed 4 nights in May 2024

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous lobby vibe. Pool and spa were great. Service and food was top notch. Nothing bad to say about it truth be told.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bonifasiyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing service.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to stay hands down.
Stayed 1 night in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms, a little small! Good amenities and the ambiance is magnificent, great restaurants and nightlife Besides the SPA is a truly great experience To me Le Ame restaurant in house is one of the best in the Phoenix area
Stayed 2 nights in May 2025