If you do not mind walking you can find markets within 1k, otherwise there are always taxies going by. Streets are narrow so keep your head on a swivel. The taxies well try to sell tours. Have fun.
C'est la troisième ou quatrième fois que je venais au RELAX Hôtel, mais cela n'a plus rien à voir avec ce que j'ai connu auparavant, quasiment plus de personnel, service d'étage déplorable, un savon pour 8 jour, jamais renouvelé,
le petit déjeuner moyen, aucune information, aucun plan pour se retrouver, se repérer.
A mixed bag, probably fine for a night or two. I chose this place as I noticed breakfast was included although what was an offer was disappointing. Rice and veg with orange squash instead of juice. I ended up going elsewhere.
Room was fine, the fridge stunk though and could do with a decent clean. The front desk did a lovely job of my laundry.
Staff were friendly and very helpful!
The towels have seen it’s days, the water doesn’t drain in the bathroom, it takes a while - which is not good !
It needs upgrading and the breakfast is ok - you can survive!
But it is good for money value!
Definitely needs new towels and fix the drainage !
Very pleasant staff, courteous,helpful,polite,the breakfast I'd give 4 out of ten,there's no other time to get food,the room needs the drapes taken down and washed ,very dirty, bathroom has black mould, Phnom Penh is a dirty filthy city,the hotel is a 5 at most out of ten .
I give the hotel high marks. Keeping in mind this is a budget hotel, they performed very well and I'm happy with the accommodation. This was my second stay at the property.
Everything was excellent. Staff were very helpful and friendly. Special and big THANKS to PM Ratha he is such nice man and looking after his job very well. All hotels need people like him. He found time to help guests in all ways and any time. He helps to us a lot too. Thank you Ratha again and because of you we will recommend the hotel to everyone and we will be happy to back again.
The property was old and dingy. Nothing really stood out about it. It was just OK. If all you need is a place to sleep you can't beat the price. I was a bit annoyed because I could not use my credit card to pay. I had to go to an ATM and get money which cost me additional money. The English of the front staff was not good so communication was difficult.
Great service. Great staff. Great advice. Would recommend and would stay again. Good starting point if you’ve never been to Cambodia before. Drive was patient and kind concerning our flight delay!
This hotel was not very good at all. I booked the hotel for two nights. I paid before I arrived. I got there to find that the hotel had been overbooked. They found a different hotel for me, but it didn't have some of the things I like (hot water for example). I even saw someone else arrive and pay for a room after I was told I couldn't have the room I'd all ready paid for. The staff was completely unhelpful. Someone on their staff even broke into my luggage. I found myself sick the final day, and asked if I could stay after the check out time. They said sure and that they wouldn't charge me. Then they did.
If there's one thing you don't get to do much of at this hotel, it's to relax. The walls are paper thin, so between our neighbour showering, the traffic outside, the AC units and people coming and going from the elevator we didn't rest too much. Other than that, the room was in great condition. Breakfast was OK, WiFi was dreadful. If you're lucky with the room location it might be quiet-ish, but I wouldn't recommend for people bothered by noise.
Simen
เข้าพัก 3 คืน, พฤษภาคม 2019
การตอบกลับจาก KHM วันที่ 13 ก.ค. 2019
Dear Valued Partner,
Thanks for your feedback.
Best Regards,
Lengkhim Meng,
Sales and Operation Manager
So I don't know why my expectations were high when I was paying 35$ for a night. Maybe it's because I was in Cambodia.
The room was not clean. It was not matching the pictures they were showing on expedia. The bathroom was not clean.
Their breakfast buffet is very limited. And the food was not good. I really did not enjoy my stay there.