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"A member of the staff exposed himself and flashed my mother when he came to the room with tea that was ordered. There was also knocking on her door late into the night and she didn’t dare open it because it was just her and my aunt in the room. We will be contacting the local police to look into this matter but hotels.com should delist this hotel and look into this matter as well. "

"Everything was amazing but the service was slow whenever we contacted them"

"Room was lovely -staff very attentive and nothing gets in their way of delivering excellent service "

"Amazing property, one of the best in South Asia for its colonial charms and Rudyard Kiplings, stomping ground in the fabled north west frontier. Excellent Service, clean room, Wi-Fi A/C and all essentials. "

"I coming to the hotel .... morning at 2.45.... and manager say me.... hi don't have any RESERVATION from Hotels.com.... or Expedia.... ☝️☝️☝️ I already pay online 39,04 euros.... and i need refund.... ☝️☝️ Because i go to different hotel. Thank you. Mike"

"The staff was very helpful and alway offered help. They let us stay late on check out date since our flight was later in the day."