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"What stood out for us was the support we had. My daughter's baby was born very premature in the local hospital. I spoke to the hotel and they were willing to give us a good price on a room as we didn't know how long we would need it for. They gave us a family room with an extra bed. They put a fridge in the room for expressed milk to be kept until it could be taken to the hospital. The hotel location was perfect as it's walking distance. The staff were extremely helpful and supportive. Mina,...

"Fresh food, both dinner and breakfast were good. The staff were very friendly. Probably the biggest positive was the low room rate. I was very surprised to get my final bill. I think foreign tourists will love the combination pub/hotel."

"Friendly welcome, helpful staff, responsive to requests, comfortable room."

"What a great stay! The room was lovely, spacious, clean and really nicely decorated. The breakfast hamper was a lovely touch. The bathroom was massive and had a bath in it as well as a shower which was great. I really wasn’t expecting it to be so good as the price was low. We would definitely stay again. "

"The most breathtakingly beautiful home. The hosts are so lovely welcoming,they made you feel right at home. Everything has been so well thought about. The attention to detail is second to none throughout the whole property. The place is sparkling and spotless. Absolute pleasure to spend time there, relax and unwind. We will definitely be visiting again."

"Staff are very helpful"

"Everything was perfect.....Keep up the good work."

"We had a wonderful stay at this hotel with my partner and our dog. From the moment we arrived, the receptionist was incredibly welcoming and thoughtful. As I am recovering from knee surgery, she kindly offered us a downstairs room with easier access, which made a huge difference to my comfort. She truly went the extra mile and was exceptionally kind, professional, and caring. The hotel is very dog-friendly, and we felt genuinely looked after throughout our stay. Highly recommended – we would...

"Room was very clean and comfortable "

"Friendly staff. Comfortable rooms and lovely breakfast 😊😊😊"

"Staff was amazing and helped me changed a booking. Thanks a lot!"

"Nice atmosphere and good restaurant "

"The room was clean and nicely decorated. All the staff I came across were really helpful and friendly."

"Cleanliness and great efficient friendly staff."

"We had an absolutely wonderful stay at Chestnut Tree. Lisa, the host was the main reason, she is a great communicator which is important when booking. She was so very helpful with local information and incredibly kind. Our room was beautiful and the amenities in the bathroom delightful. The area is beautiful but with only one night, we didn’t get the change to do much exploring. Next time. Thank you Lisa for a wonderful stay."

"The whole property was spotless and had everything we needed"

"All the staff are fantastic and the village is beautiful. Food was very nice, and the Pinot Noir was excellent too."

"Everywhere was very clean and all the facilities were in excellent condition. The Wellness spa was fantastic and very enjoyable. The staff were helpful, professional and friendly and always available to assist. My daughter and I had a great stay. "

"Very attentive staff"

"I had such a wonderful stay! Beautiful hotel - room was excellent, staff were incredibly friendly and my room was excellent. Will absolutely stay here again when I’m in Tunbridge Wells!"