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"Nobody at the property when we arrived, had to wait 10 minutes for the housekeeping lady to arrive. She was great and very apologetic. Room was freezing on arrival."

"One night stay and room was well presented and clean and tidy. Comfortable nights sleep and a good experience. "

"The service was great, though my suggestion is that it is difficult to pair with an extended stay when you booked a short stay. The long-stay owners were extremely loud on the last day. Overall, a three-star from me, just because the service was good."

"Parking was a struggle for larger family van. We loved walking down to water and finding crabs and shells."

"Great stay and people we're wonderful. Nice easy parking, ground floor only. "

"Lovely location and very helpful staff. Enjoyed our meal."

"I have stayed here many times. The location is extremely good being very close to the centre of town. The rooms are spacious, comfortable and very clean with good ensuite bathrooms. Hair dryer & ironing equipment available if needed. The wi fi is extremely good & free which is more than can be said for Premier Inns. The staff here are excellent being friendly & very helpful and available 24 hrs a day. Parking is safe & convenient. Lovely comfortable bar with a good choice of excellent meals...

"Friendly staff, clean and larger room with a beautiful view. We enjoyed our overnight stay."

"Room was clean and tidy. Staff and food were excellent. No complaints."

"Breakfast was excellent! Lots to choose from . Staff were really helpful & friendly. Just what we were looking for at Elm Grove lovely & relaxing place to stay ☺️ lots of advice on places to see like caldey island which was amazing. "

"We arrived to no one around and after walking around the property finally saw an envelope with our name on it and our key. Our room smelt moldy and damp. The carpet was dirty and the walls were peeling. The beds were very uncomfortable. It was shocking to see after such a high rating. The yard was unkempt and there was a general air of neglect about the whole place. "

"Fantastic boutique hotel with quiet and large suite. Comfy king bed. Visited with our 5 year old and the staff were very accommodating. Breakfast was top notch. Probably our favourite hotel in south Wales."

"Clean and tidy, has friendly staff."

"Es war wie ein nach Hause kommen. Die Gastgeberin ist sehr sehr freundlich. Das Frühstück war super!! Das Zimmer war geräumig mit großem Badezimmer. Im Zimmerkühlschrank gab es frische Milch, eine Flasche Wasser und frisches Gebäck. Mit dem Auto ist man ganz schnell an der Steilküste. Ich fand das B&B total schön!!"

"Staff were brilliant, and breakfast was delicious. Our room was lovely and we thoroughly enjoyed our stay, thank you Matt & Ruth & all the staff"