I can’t believe that this experience was the worst of my long traveling life…. 2h30 hours waiting for a check in with almost 60 persons in the same situation !!! Finally the room… Dirty floor, hair everywhere. This hotel really need to check his management. I can’t even believe the ranking on hotel.com. I guess there gonna have other comments like this one
The room was old 2lamp was u/s air condition does NOT World, we stat 4 night, and it was NOT ok when we leave the resort, we Will NOT stat at this hotel afsindige.
Very convenient location for us near friends. huge complex of with everything a family could want. Not really a place for couples, the breakfast was horribly crowded. A good place for families
The hotel is in a poor state of repair, with outdated and dilapidated rooms. Service is very poor from all but the Guest Relations team.
Food quality is high and the pool is very nice.
Overall a huge disappointment for a 4 star property.
Our stay was AMAZING. I visited with my two kids, they LOVED our stay especially the amazing central pool and the pool by the ocean. What really made our stay memorable was Pasta Pasta restaurant where the Pizza and Pasta was out-of-this-world. Highly recommended for families looking for a relaxed holiday where you literally don't need to leave the hotel, all your fun/comfort needs are fully provided.
Very very old hotel and room with bad smell. I can't recommend this hotel
ผู้เข้าพักจริง
เข้าพัก 2 คืน, มกราคม 2019
8/10 ดี
thawat
10 ม.ค. 2019
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: สภาพของที่พักและสิ่งอำนวยความสะดวก
ห้องเก่า
thawat
เข้าพัก 1 คืน, มกราคม 2019
8/10 ดี
J
26 ธ.ค. 2018
ชื่นชอบ: พนักงานและบริการ
Good for Families
If you're looking for a family hotel this is a good place to stay as it has 4+ pools and a beach. We stayed in the Ocean Wing which was in very good condition considering the hotel is a bit dated. The service was good and the staff were friendly.
My time in Pattaya was incredible, mostly because of my stay in this hotel. It’s right on the beach. Rooms are clean and inviting. Staff was kind and helpful. I particularly appreciate the manager at check in. There was confusion that happened upon arrival even through my room was pre-paid for upon reservation. The manager promptly fixed the problem and upgraded us as well! We had a lovely time! Will definitely stay here again!
old facilities, staffs generally don't speak English, super slow in servicing, such as request for a bill in Pasta Pasta would need several times of asking and chasing, then to wait half an hour for the bill to sign.
ผู้เข้าพักจริง
เข้าพัก 2 คืน, สิงหาคม 2018
4/10 แย่
Emil
8 เม.ย. 2018
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Ser bra ut men tänk om!
Hotellet hade allt du kunde önska dig. Men smutsiga pooler trasiga smutsiga handukar till poolerna. Personalen kan inte engelska (dock ryska) och informationen (OM det fanns något) om området fanns bara på thai och ryska. Fyra stjärnor nej upplevdes som två pga extremt dålig service.
My last stay at the Ambassador was over 20 years ago hence quite surprised at the good condition of the room which looked like has undergone renovation. Room was nice and clean but we thought the TV screen could be bigger given the large size of the room.
Front office staff were very efficient. Also restaurant staff both at the Atrium and Phuluang were quite pleasant. Food overall was average.