Dear Rajena,Thank you for taking the time to rate your stay with us, we are thrilled to hear you had a wonderful stay and we truly look forward to welcome you again in the nearest future!Best regards,Firas DachraouiGuest Relations Officer

Dear Vijay, Thank you for taking the time to make this review. We regret to hear your stay with us didn't exceed your expectations and we truly look forward to welcoming you again for a more memorable experience.Best regards, Firas Dachraoui Guest Relations Officer

Dear Kayvionne,Thank you for taking the time to make this review, we are glad you liked your villa and we truly look forward to welcoming you again in the nearest future!Best regards,Firas DachraouiGuest Relations Officer

Dear Marlom,Thank you for taking the time to make this review and share you experience with us. We are thrilled to hear you had a wonderful stay and we truly look forward to welcoming you again in the nearest future.Best regards,Firas DachraouiGuest Relations Officer

Dear Mirtha,Thank you for taking the time to rate your stay with us, we look forward to welcoming you again in the nearest future.Best regards,Firas DachraouiGuest Relations Officer

Dear Mayra,Thank you for taking the time to make this review, we are thrilled to hear you had a wonderful stay and that you enjoyed your Villa! we look forward to welcoming you again in the nearest future.Best regards,Firas DachraouiGuest Relations Officer

Dear Issei, この度はダイヤモンドクリフリゾート＆スパにご宿泊いただきまして、誠にありがとうございます。貴重なお時間に、ご滞在中の感想をお寄せくださり重ねて感謝申し上げます。またスタッフへのお褒めの言葉を頂戴しましたことは本当にありがたく、重ねて厚くお礼申し上げます。ご指摘いただきましたシャトルバスの料金に関しましてですが、詳細を確認いたしました所、プーケットタウン行きの有料バスのご利用料金でございます。館内シャトルバスは無料でございます。今後もスタッフ一同、ご満足いただいた点を大切にして励んでまいります。今後も変わらぬご愛顧賜りますようお願い申し上げます。またのお越しをスタッフ一同心よりお待ち申し上げております。Best regards,Yuki YasudaGuest Relations Manager

Dear Leonard,Thank you for taking the time to make this review, we regret to hear your stay with us didn't exceed your expectations. Thank you for shedding the light on our areas of enhancement, your feedback is of great importance to us. We hope to lure you back in the near future for a more memorable stay.Best regards,Firas DachraouiGuest Relations Officer

Dear Luisa,Thank you for taking the time to make this review, we are thrilled to hear you had a great stay with us. However, I feel compelled to clarify that your original booking was for a Super Deluxe room with a sea view but we have given you a free upgrade to our Diamond Suite sea view which is a more spacious room for your convenience. Thank you again for rating your stay with us and we hope to lure you back for another memorable stay.Best regards,Firas DachraouiGuest Relations Officer

Dear khaldoon,Thank you for taking the time to make this review and share your experience with us. Rest assured we will take your ideas on board and we hope to have the chance to welcome you again in the nearest future for another memorable stay.Best regardsFiras DachraouiGuest Relations Officer

Dear Victor,Thank you for taking the time to make this review, we are thrilled to hear you had a wonderful stay and we look forward to welcoming you again in the nearest future.Best regards,Philip WalkerHotel Manager

Dear Wai,Thank you for taking the time to make this review. We are thrilled to hear you had a wonderful stay and we look forward to welcoming you again in the nearest future.Best regards,Philip WalkerHotel Manager

Dear Sandeep,Thank you for taking the time to make this review, we are thrilled to hear you had an amazing stay and we truly look forward to welcoming you again in the nearest future.Best regards,Firas DachraouiGuest Relations Officer

Dear Emma,Thank you for taking the time to make this review and share your experience with us, we are thrilled to hear you had a fantastic stay and we look forward to your next visit. Travel safe until we meet again!Best regards,Philip WalkerHotel Manager

Dear Irie,Thank you for taking the time to make this review. We are delighted to hear you enjoyed your stay with us and that you found our Japanese staff helpful. We look forward to welcoming you again for another memorable stay.Best regards,Philip WalkerHotel Manager

Dear Jack,Thank you for taking the time to make this review. We are thrilled to hear you enjoyed your stay with us and we truly hope to lure you back for a more memorable experience.Best regards,Philip WalkerHotel Manager

Dear Ayaka,Thank you for taking the time to make this review, we really regret to hear your stay didn't meet your expectations and we will take your feedback on board. Rest assured that we will take the right actions and emphasize the intra-staff communication skills during our recently scheduled training session. Thank you again for your feedback and we truly hope to welcome you again for a more enjoyable stay.Best regards,Philip WalkerHotel Manager

Dear Kondo,Thank you for taking the time to rate your stay with us, it is a delight to hear you had a wonderful stay and we are truly looking forward to welcoming you again in the nearest future!Best regards,Philip WalkerHotel Manager

Dear Ralph,Thank you for taking the time to make this review, we are thrilled to hear you had a fantastic stay with us and we look forward to welcoming you again in the nearest future!Best regards,Philip WalkerHotel Manager

Dear Yoshifumi,Thank you for taking the time to make this review, we are glad to here your experience with us met your expectations and we hope to welcome you again in the nearest future!Best regards,Philip WalkerHotel Manager

Dear Ralph,Thank you for choosing Diamond Cliff resort & Spa for your stay in Phuket, we are thrilled to hear you had an amazing stay with us and we look forward to welcoming you again in the nearest future!Best regards,Philip WalkerHotel Manager

Dear Narjis,Thank you for choosing Diamond Cliff resort & Spa for your holiday and thank you for taking the time to share your experience with us. We hope to welcome you again in the nearest furure and provide you with the best service.Best regards,Philip WalkerHotel Manager

Dear Risa,Thank you for taking the time to review our resort, we are delighted to welcome you amongst our small family. Waiting to welcome you soon and provide you with the best service.Best regardsPhilip WalkerHotel Manager

Dear Ibrahim,It is always a pleasure to welcome you amongst our family and to hear that you enjoyed your stay and your room upgrade, we can't wait to welcome you again!Warm regards,Philip WalkerHotel Manager

Dear Gina,Thank you for taking the time to share your experience with us, we are truly delighted to hear that you enjoyed our breakfast options. Your feedback concerning the room is of great importance to us and we will address the issues that you've mentioned promptly to guarantee you a better stay in the future.Best regards,Philip WalkerHotel Manager

Dear Yumi,Thank you for taking the time to review our resort, we look forward to welcoming you again amongst our family.Best regards,Philip WalkerHotel Manager

Dear Wayne,It is a pleasure and a delight to hear that you enjoyed our pools, rooms, service and breakfast. We take our guest satisfaction very seriously and your feedback is of great value to us. Hopefully we will welcome you again in the near future.Warm regardsPhilip WalkerHotel Manager

Dear Charlotte,Thank you for taking the time to share your experience with us, looking forward to welcoming you again in our small family.Best regards,Philip WalkerHotel Manager

Dear Takeshi,Thank you for taking the time to make this review, we regret to hear your experience didn't meet your expectations. If you could kindly provide more details about your experience, we would be grateful for the chance to address any issues you encountered.Best regards,Philip WalkerHotel Manager

Dear KateIt is always a delight to hear that you enjoyed your stay with us and your interactions with our staff, we look forward to welcoming you again amongst our small family.Warm regards,Philip WalkerHotel Manager

Dear Sai,Thank you for taking the time to make this review, we look forward to welcoming again.Best regards,Philip WalkerHotel Manager

Dear Mybol,Thank you for taking the time to share your feedback with us, we are delighted to hear that you had a wonderful stay and we look forward to welcome you again in the near future.Best regards,Philip WalkerHotel Manager

Dear Teiji,Thank you for your loyalty and for sharing your feedback with us, we will investigate and take prompt actions regarding the mishap you had during your check-in experience. Your feedback is of great value to us and we hope to welcome you again and provide you with a service that will exceed your expectations.Best regards,Philip WalkerHotel Manager

Dear Claudine,Thank you for taking the time to make this review. Please reach out to us for any concern during your stay, your feedback is of great value to us as we take our guest satisfaction very seriously.Best regards,Philip WalkerHotel Manager

Dear Abdullah,Thank you for taking the time to make this review, we look forward to welcoming you soon amongst our family.Warm regards,Philip WalkerHotel Manager

Dear Keiko,It is a delight and a pleasure to hear that you liked all aspects of your stay with us, we truly hope to welcome you again in the near future.Warm regards,Philip WalkerHotel Manager