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"Friendly staff, rooms were very clean, location is perfect for visiting NYC. Close to subways, fun atmosphere as well."

"Room was super clean decent size. The staff was super sweet a little unsafe. Anyone can kind of just walk into the building."

"Good"

"The shower was unpredictable, no heat then no pressure mid shower with only drips coming out."

"The best hotel "

"Our stay at the penthouse was amazing. The views were incredible… room and hotel were fresh and clean. Staff was very friendly and helpful."

"Two thing I believe you Ned to improve. One is the tv and the other is you should have more information about the WiFi in the rooms. The rest is everything excellent"

"Received false smoking charge upon checkout. Hotel said a sensor tripped once. Housekeeping manager checked our room. called the front desk and told them to remove it. Front desk said no manager available but they have been having issues with their system. We had check out. Can't get a reply from the hotel to get it removed."

"Not only was the room still not ready after 5 but Vicctorjia was unhelpful. She was to busy checking in other people and kept telling us they were checking on our room. We told her we had plans but it was none of her concern. When we said we wanted a manager all of a sudden our room was ready. The room was ok except for the squeaky bathroom door ( that was loud enough to wake the other person in the room). When we fell asleep the fire alarm went off with no instructions. I would never stay...

"Wonderful experience"

"The front desk staff was rude and not helpful at all"

"Wish there was a restaurant in the hotel, offered breakfast."

"Room is tiny. Pillows were really poor. For some reason they only supply one regular and one decaf per day after we asked for 2 regular. Oh well."

"The hotel itself is great. Perfect location, good security so there are no random walk ins from the very crowded time square, the decor was fun and varied, bathrooms small but functional and had everything needed & everything was clean. HOWEVER, the thing that ruined this for us was the bed. It was so uncomfortable I woke up every hour with pain in my hips, shoulders etc. and so did my 10 year old. We extended our stay but stayed elsewhere, a 4 star hotel for just slightly more and would have...

"Good overall"

"The bunkbeds are good and very clean. Only thing is that there is a communal shared bathroom with no sink located in the hallway. The sinks are in the room and the bathroom is down the hall. Not too much of a struggle but something to consider if you want more privacy."

"Good"

"Respectful staff and clean environment"