Search Hotels in Pasqualetti Mountain Ranch, Phoenix

"Rooms reaked of cigarettes and mold in the bathroom "

"Room was clean and breakfast acceptable but no elevator to second floor."

"The hotel beautiful. Location for what we were there for, perfect. The shops that we liked very close. Clean. Comfortable. The front desk people looked like they need a course on customer service. The cleaning ladies were very friendly. But wow, the front desk needs to add some happiness to her voice and needs to smile and make us out of towners feel welcome. We don’t use the pool, but it was there. The parking lot was cool and the crooked pint was good. Their staff was very friendly. Mariah was our host and she was super friendly. "

"Poor poor poor service "

"N/A I didn't go to the pool."

"Very clean and quiet "

"Clean rooms"

"Clean room"

"We arrived at the hotel around 1 AM after a four-hour flight and were exhausted. When we pulled back the bedding, we discovered the sheets were filthy. There were what appeared to be blood stains and dirt on the bedding (I have photos). This is completely unacceptable and frankly shocking. Clean bedding is the most basic expectation of any hotel stay. Finding stained and dirty sheets immediately raises serious concerns about housekeeping standards and whether the room was properly cleaned at all. The only reason we didn’t immediately leave the hotel or escalate the situation with the front desk was because it was the middle of the night and we were exhausted from travel. Under normal circumstances we likely would have walked out and found another hotel. This experience was extremely disappointing, and management should be aware that something like this should never happen. I would appreciate someone from management contacting me to address this issue."