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"Great views of the lake, staff very helpful the rooms were clean and comfortable. Would stay there again!"

"The room was ok. There were no bags on the trash can, no microwave. The breakfast was not what I expect it to be. You have to order on line then you pick up. It was not a buffet where you get to pick as much food as you want and sit down to eat like other hotels. The pool was so small that you could barely do anything if people were there and the water was so cold. The only thing nice I could say is that the staff was great and very helpful."

"the housekeeping are so sweet and nice, they deserve a rise people like them they deserve the best, Thanks for hosting us"

"i have no complaints. everytime i came back to my hotel room it was cleaned up fresh towels etc i would stay there again"

"This hotel is amazing, Great location, super clean and stuff was kind, informative and very respectful! The breakfast was well organized considering the amount people served! Not a missing items at any moment! The rooftop bar was very pleasant place to sit and chill. Strongly recommended!!!"

"Perfect room they help me out if I needed something"

"Random person tried getting into our room at 1:00AM. Spoke with someone at the front desk and they advised they would look into it. Put a damper on our final night with reports of tourists being robbed at hotels in the area."

"Bathroom doors do not close completely, beds were small than queen size, there is no microwave, fan in bathroom is not strong."

"Good staff clean good people"

"Excellent location! Great views from our room."

"Good"

"The room was clean and staffs were approachable. Hotel is close to nearby restaurants and shops."

"The gentleman at the front desk was rude; however, it’s something that could be addressed by management."

"The staff is super friendly and easy to talk to so you don’t have to worry about much! The location is amazing if you wanna explore downtown Chicago!"

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"Our room was exceptionally clean! They had a great baggage storage service. Breakfast was awesome. Also, my daughter ended up getting sick in the middle of the night and they were super helpful mixture, bedding, and all the things."

"Muy buena experiencia, lugar super céntrico para recorrer toda la ciudad."

"We stayed at this hotel recently, and unfortunately, our experience was very disappointing. The AC was making loud noises throughout the stay, which made it difficult to relax and sleep properly. On top of that, the staff was rude and unhelpful when we raised our concerns. Overall, the service and stay did not meet our expectations at all. I would not recommend this place."