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"Checked in late. The process was smooth and the room as easibly accessible."

"Took forever for hot water to come out of the faucets. The building was a maze with no signage. Breakfast was indifferent."

"Rooms were nice. Doormen/valets were extremely helpful and friendly. However, the front desk staff were essentially worthless in helping with problems and were unapologetic and nonchalant that they couldn’t help on just basic things. They seemed bored with their job to a person. As a regular Bonvoy member one of the worst experiences with front desk staff I have experienced especially at an Omni."

"Hotel was conveniently located. Self parking on-site was great. Welcoming lacked a bit with the gentleman who checked us in, however the other staff were very friendly and helpful. Room was pristine and spacious. Would have been nice to have extra pods of regular coffee in the room for early am. Did not do breakfast as it ended at 9:00 am."

"This was our second stay at the hotel. Each time we have been blessed to have the same, nice, very polite guest services lady. She is always very accomodating and helpful."

"Great experience!"

"Very clean, spacious, and well-appointed rooms in the suite. Excellent amenities and great privacy. Quiet. Two separate bedrooms each with queen size bed and TV, two bathrooms (one with a tub, the other a roll-in shower), a kitchenette with full size refrigerator and small table, living room with a tv, sofa, and fireplace, a large safe for valuables, closets with mirrored doors, hairdryer and amenities, elegant! Stylish! All the comforts of home. Beds were comfortable but their platform made...

"The arrangement of handicapped bathroom especially its door was cumbersome also there was only one sink outside the toilet/shower area and it was a very small closed in area. There were many helpful rails to help maneuver into the tub and toilet."

"The breakfast area seemed understaffed during our stay, which affected the overall experience. Having more staff available during breakfast would help improve service."

"Honestly a middle of the road experience and hat is due to the amount of ownership turnover...i believe that 4 owners within 6 years, which explains why the hotel feels somewhat half baked with no true identity. Lobby is beautiful and grand but falls flat with guest engagement. No hotel phones in room and was missing a TV control (apparently they get stolen on a regular basis by guests). Water pressure in shower is pretty weak and no regular maid service/turn down service without request....