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"Lied about having pools open when arrived no family pool open the days of my stay."

"Many restaurants and shops were not open. The holmstead steak house was not very friendly and one of us couldn’t even cut/eat our steak it was very tough. They did end up removing the charge from the bill but it made for an unpleasant experience. Another’s meat was not cooked as ordered d and had to be sent back. Also, the large outdoor pool was closed as well. We paid certain amenities but it was disappointing."

"Clean room. Helpful staff"

"Not to happy 🙃"

"The room was clean and the staff was very friendly and helpful."

"The property is old with fair maintenance. The towels were worn. Very thin and tiny soap bars were provided, no shampoo or conditioner. Breakfast was few pieces of bread, small waffle pieces, some dry cereal, milk and coffee and maybe orange juice - difficult to tell. Lots of caulking around tub and toilet. Old appearing floor and bed coverings. Worst motel ever stayed at."

"Allowed an early check in , nice parking , clean room"

"IT WAS A CLEAN AND SECURE PLACE TO STAY. "

"Breakfast was very good. Parking good. Beds comfortable. Shower was great Hot water and strong water!!!"

"The room was not properly cleaned. * There was a persistent unpleasant odor throughout the room and/or hotel area. * Customer service was inadequate and did not satisfactorily address the concerns that were reported."

"Good for the lprice. 3 minute walk to restaurant. Mobility challenged. -Uber Eats dishonest.."

"My husband & I love staying at MGM! A lot to do! We love the hot tubs & various pools at MGM/Borgata! Staff people are always professional!"

"Overall good experience. The balcony was large and the view fantastic. The employees were very friendly and helpful."

"Our view of the bay was amazing and the room was very spacious "

"great location and nice clean room. perfect for the weekend."

"The room was super nice and excellently cleaned. There were so many amenities nearby that you could pretty much walk for anything you needed. I had a great stay!!!"

"Nice stay at this hotel"

"The Icona is a beautiful well maintained hotel.. the staff treated us wonderfully and were very professional... we can not wait to return!!"

"Buen ambiente"