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"All together surprisingly nice place to stay"

"The outside property was clean a sun well kept and the room appeared clean. I checked the bed as I was nervous about bed bugs. I did not see any bed bugs but the sheets did not look clean, hair and nails clippings? No sign of bed bugs though. The bathtub had hair in it and it could really use replacing as it is very old and worn out. There was also a dirty towel left hanging on the back of the door. The clerk was very friendly and helpful when I checked in. I do t think I would stay again."

"The place is new and clean and well maintained. The room’s comfort and style exceeded my expectations. Great bed, great shower. And super helpful staff."

"we had a good time there"

"Really great location with a beautiful view of the harbour. Parking and check in was really easy."

"Super helpful staff. An excellent value place to stay before catching a ferry to the mainland."

"Overall, the property was quite nice. My wife was enthralled that they had complimentary razors at the front desk. The included breakfast was perfect. When we came back to the hotel Saturday evening, there was a considerable garbage mess outside, empty beer cans, fast food stuff etc I have worked in the unhoused sector, so I’m very aware of how this can happen, just an observation as we came in"

"We regularly travel with a large sports team and this was our all-time favourite tournament hotel. We loved the gazebo outside for team meals and found the staff very accommodating. This is a well-designed hotel, and the proximity to picturesque Ladysmith was an added bonus. Would definitely recommend to teams traveling for tournaments in Nanaimo."

"Never experienced any hotel without any receptions on site plus required pre check in even with the reservation? A lot of personal and credit card information were required for online check in which is a high safety concern. After filled out all those info waited out side for 30minutes without any response plus the assistance phone number didn’t pick up until we tried 5 times. Loud AC and bad experience."

"​Subject: Disappointing Stay – Room Quality and Pricing Issues ​I recently stayed at your property, and unfortunately, it did not live up to expectations—especially given the price tag of $360 after taxes. ​Upon entering the room, I was immediately hit by an overpowering scent from a air freshener plugin that was strong enough to burn my eyes and nose. While it seems the room underwent a recent renovation, the execution was incredibly poor and lacked basic attention to detail: ​Cleanliness:...

"Older but very clean and quiet. Very friendly. Central location"

"Alan was very helpful ."

"was not aware of no air conditioning. The electric fan provided was not working. good thing there's a fan in the hallway that we grab and replaced the one in our room :)"

"Parking was good. Everything else was absolutely disgusting. Not a place I would go again."

"Room was dirty smelled like pot smoke.floors were especially dirty bedding had permanent stains"

"Nice clean little place, everyone was super friendly. AC was on when we got into the room which was great on a hot day. Perfect place if you just need somewhere to crash for the night"

"Friendly staff, clean room, easy parking"