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"Hotel was clean. The fastest check-in I've had. Convenient location to food and gas as well as the interstate. Quiet property and very clean, welcoming lobby. Room was perfect."

"Room was clean as were the towels. We just felt this Hampton Inn needs a ‘refresh’ as paint was peeling off in the bathroom as well as the wall paper bubbling (room 417). Dings in the door…we believe it is an older Hampton…needs a refresh for sure. Breakfast was very good as the touch of ‘gift bag’with 2 bottles of water and in the morning complimentary cookies! Staff was friendly and helpful ( put our cooler freezer packs into a freezer ready for us in the morning for our next leg of our trip!)"

"All good"

"Room was great and spacious! Bed was comfortable. Television and channel options could use an upgrade."

"Very clean, nice value"

"Overall the room was fine. It was pet friendly and clean but room was a little stinky. It did get better once we turned the air on. Staff at check in and out were very friendly."

"Room Is brand new! Good food!"

"Needs some work. Wall paper in the breakfast room and in our room 411 needs repair/replacing."

"Staff was excellent. Room could be a little cleaner, crumbs on dresser, bathroom counter were very small spacing on counter and over toilet."

"The staff was very helpful in what we needed and getting us anything extra. We were able to park in the back very close to our room and see our vehicles right outside the window. Only issues the we had was, there was no luggage stand nor ironing board (although provided one when asked for it) and the fridge seemed to freeze our drinks. The breakfast was mediocre but that is a hotel for ya. Staff did replenish it when running low quite quickly and the dining area was sufficient. All in all a...

"No hot water no tv horrible"

"Super clean, spacious, hot breakfast and friendly staff. 30 minutes from New River Gorge National Park."

"The main desk staff could have been a little more friendly and welcoming."

"Breakfast was not good. We didn't see much help in terms of getting our shower soap/liquid filled up after multiple requests. Property was renovated and hence seemed new."

"Everything was filthy. There was a pile of dirty towels outside by door at 9pm check in that stayed there all night. The hook lock for the door was broken. The bath mat was filthy. the carpets in the room and halls had not been vacuumed."

"The room and bathroom seemed clean. However, the carpet was filthy! The staff was amazing and helped us cancel our second night with no arguments; (we cancelled for health reasons, early end to the vacation.)"

"Staff was great "

"Staff was great. Facility could use some help: ice machines didn't work. The desk clerk took my cup and went somewhere to put ice in it. No usb ports in room for charging devices. Hair dryer in room 207 didn't work."